lifeboatb

Hi–I sent you another message on Sept. 3, but didn’t hear back. The last code you sent me to try out didn’t work, so I gave you temporary access to our site–were you able to look at it?
thanks!

Hello–I emailed you a few days ago with the password at the team address email you gave. Hopefully you got the message. Today the developer mentioned something else that I thought could be useful:
“The slider is getting a height assigned through the javascript that comes with the plugin. If you turn javascript off it gets the correct height.”
FYI. thanks!

Thanks! I’m looking into whether I can get permission.

Thanks a lot for the response! Unfortunately, I tried it, and it didn’t fix the issue. The developer has a different theory about the problem than I do: he says, “the issue with the white below the slider is because the slider is extending down below the box. i’m not sure why — there is a min height setting, but no max height so it’s not clear how the height is getting set.” He wondered if you had a suggestion about that.

re: link
The site is password-protected, so I can’t post the link, but here’s a link to a screenshot–I added some green arrows pointing out the white-box problem.