lifestyletrading

We have already done all this, cleared cache and so on. The problem remains. If we deactivate the Cleantalk plugin, the problem is gone.

Thanks anyway.

• This reply was modified 1 year, 4 months ago by lifestyletrading.

HTC and a Samsung

Chrome for the mobile version of the website

Unfortunately, Cleantalk has not been able to solve the problem yet.

It would be a cache issue, but we have already looked at it extensively and we do not find the cause of the problem in the cache.

It is a problem that occurs on the mobile version, we have also indicated that. You are talking about the desktop version where the problem does not occur.

Is there another option that could cause this problem? Something isn’t right.

RESOLVED the image size exceeded the maximum

Hi Serge,

Even with the option “complete deactivation” and the complete removal and reinstallation of the plugin, the message / problem persists.

Even if I disable the “complete deactivation” option, the problem does not resolve.

If the problem doesn’t come from you, I’ll investigate further.

Thanks for your help.

Hi Badal Ansary,

The platform for which I am making an XML file (Marktplaats) wants the selling price in euro cents at as shown in the example.

Furthermore, for different categories, for example “Hanging lamps”, they have a number that must be displayed. Hanging lamps in this example has the code 1258 for Marktplaats. Hopefully the example shows what I mean.

Since we also have floor lamps and so on in addition to hanging lamps, this will have to be broken down into one feed.

<price>799.95</price>
should be <price>79995</price>

<categories>Hanglampen</categories>
should be <categories>1258</categories>

<brand>*****</brand>

</product>

<product>

<id>10193</id>

• This reply was modified 1 year, 7 months ago by lifestyletrading.
• This reply was modified 1 year, 7 months ago by lifestyletrading.

Hi Saif,

Thanks for your comment. I did what you asked, we found no errors.

After the report on March 18, we received the same again on March 19. We have decided to restore a backup from March 17 (WooCommerce version 7.4.1) and have not received any notifications since.

One of the updates on March 18 was WooCommerce to version 7.5.0, after that we got the error. WooCommerce update to 7.5.1 fixed it in our opinion.

We have not been able to find any other explanation.

Hello @serge00

I followed the steps you indicated and for now it all works without an error.

Thanks for the quick response and resolution.

Hi @amagsumov,

Thanks for your reply.
I will follow the steps and I’ll let you know the outcome.

We tried deactivated/activated the plugin and re-synced it to the Cloud again and this time the error disappeared.

Sorry for opening the support ticket.

Hello Simon,

Sorry for the late reply.
We tried to re-connect again and everything is working ok now.

Issue is solved.
Thanks for your help.

RKind Regards, Eugene

Somebody also shared a video with the problem:

Here’s a short video of the issue https://drive.google.com/open?id=1I77Orgf0_oBTubpBXsaDNbFC2aFp1t6F

Hello @skyverge ,

We have the same problem as above, the message shown on our dashboard = Heads up! Facebook for WooCommerce is migrating to a more secure connection experience. Please click here and go to Manage Connection > Advanced Options > Reconnect Catalog to securely reconnect. Learn more.

We normally work with Chrome so I tried a different browser (Firefox 75.0) and also Edge but we are not able to reconnect. There is no ad-blocker activated only a Facebook Pixel Helper.

Do you have any idea why we are no capable to reconnect the catalog ?

Best Regards, Eugene

Hello David,

Thanks for fixing this.

Kind Regards,

Eugene