Tracy Levesque

Hi @maybellyne

On my local I tried removing all the VIP mu plugins and configs, deactivated all plugins except Yoast and Yoast pro and switched to a core theme and the issue still persists.

Hi @jeroenrotty we have not altered the default user roles on this site. The site is running on WordPress VIP, are there any known issues on that platform? They have a lot of MU-plugins.

FYI, I tried just now on a local single install as well, and I can see all of the menu items with the SEO Manager role.

Then I went to the local instance of the site I’m having the issue with and I can only see Workouts and Redirects. Does this have something to do with Multisite?

Hi @jeroenrotty I tried deactivating and reactivating and that did not work.

It’s a Multisite if that is relevant.

Hello @allspicehome

We sold our plugin business back in October to @eherman24: https://www.yikesinc.com/eh-dev-shop-acquires-yikes-plugins/

-Tracy

Hello @pavel83a,

We haven’t heard back from you in a while so I am going to close out this ticket.

If you need more help, please reopen it and we will be happy to help you.

Thank you!
-Tracy

Hi @freddyeee,

Our plugin only provides the ability to add tabs. It doesn’t define or change the way the tabs look. We don’t add any HTML or CSS to a site that could change tab layout and style.

The way the tabs look is defined by your theme and WooCommerce itself. You should submit a ticket with your theme developer and they may be able to help you with style and layout.

Stay well!
-Tracy

Hello @pavel83a,

Just checking in.

Please let us know if you still need help with this issue.

Thank you!
-Tracy

Hi @electricmirror

If you look at your email receipt, you will see an email address you can send support requests to. If you email that address a support ticket will be created.

Thank you!
-Tracy

You’re the best!

Thank you.
-Tracy

Hi @bollofino

Thank you so much for this! The code repo is on Github if you want to make a pull request for these 2 fixes https://github.com/yikesinc/yikes-inc-easy-mailchimp-extender

-Tracy

Hi @contactpoint01

I have never heard of this issue before. It must be a plugin/theme conflict of some kind.

Can you please first try switching to a core theme (i.e. Twenty Twentytwo) and trying to connect then? If that doesn’t work, please try deactivating each one of your plugins until you find the culprit.

Thank you.
-Tracy

Hi @lncdesign

If your theme has a widgetized area in the same area as the menu then yes.

If you can edit your theme files you can add a template tag to that area to display a form.

-Tracy

Sorry, I misunderstood what you meant by “change a variation.”

Hello @estherliii

Can you please send a link to your on your products and the link to the tab?

Thank you.
-Tracy