limarob

Hi Nithin

Thanks for your reply. I look forward to hearing more.

Thanks

Rob

Hi Zafer

Yes, that is correct.

Please see the export here: https://pastebin.com/NxAKTZ06

Password is: zmYz1TejCd

Thanks

Rob

Hi Adam

Thanks for getting back to me.

It is just the standard GTM code added to the site.

What happens with the older version of the plugin is that when the CTA in the pop-up is clicked, it takes you to page with the URL ending “/octopuscredit”.

1. When that link is clicked, it fires this in the browser Datalayer:

https://imgbb.com/ssBQ7ry

2. That gtm.LinkClick is then picked up by this Tag Manager trigger:

https://imgbb.com/JBND9SQ

Because the elementURL in the gtm.LinkClick contains “octopuscredit”

3. Because that is Triggered, it then fires this Tag:

https://imgbb.com/CKGVf5M

This sends the click URL as an event to Tag Manager, which means i can then track it as a conversion.

The only difference when I update to the later version of the plugin (without changing anything else on the site) is that number 1 no longer happens when the link in the CTA is clicked. I.e. for some reason, when the CTA link is clicked, no ‘Link Click’ is registered in the datalayer. This is what is should look like in Tag Assitant when debugging:

https://ibb.co/QJkb88Z

“Hustle does not and did not have any specific to GTM but it surely does trigger some events – e.g. on form submission (if it’s e-mail collecting module) and other actions. I don’t see any such event (as on your screenshots) fired even in older versions.”

Just to be clear, the below is fired in older versions but not the more recent versions:

https://imgbb.com/ssBQ7ry

This is how the variable look in the older version of the plugin when the CTA link in the pop-up is clicked:

https://ibb.co/kDb7rKm

Rob

• This reply was modified 1 year ago by limarob.

Hi Nebu John

Thanks for the reply.

This is how it is setup in Tag Manager and how it captures clicks:

I trigger this Tag:

https://ibb.co/CKGVf5M

When an event is fired that matches this:

https://ibb.co/JBND9SQ

By triggering that tag, i then have an event i can use as a conversion in Analytics.

Tag Manager has been manually added to the theme, and I have set up the tags, triggers and conversion events myself.

Basically, what seems to be happening is because the plugin is no longer firing an event when a click takes place, like this:

https://ibb.co/ssBQ7ry

Then the Click URL is empty, so the tag is not capturing anything.

Thanks

Rob