Lina Asenova
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Bottom part of the images became blurry in my blog posts@choonthen I think the blur might be caused by a WordPress gallery feature that adds a gradient mask and blur effect to images with captions for better readability. Could you try removing the caption from one of the images to see if this helps?
NOTE: Most probably, overriding the CSS would be necessary to fully resolve the issue. If you’re not comfortable making changes yourself, it would be best to reach out to your developer for assistance.- This reply was modified 16 hours, 33 minutes ago by Lina Asenova.
- This reply was modified 16 hours, 33 minutes ago by Lina Asenova.
Forum: Fixing WordPress
In reply to: Bottom part of the images became blurry in my blog postsWhen I inspected your website, I noticed that the images are using “lazy” loading, which might be causing the issue. If you’re using a plugin for lazy loading or image optimization, try deactivating it and see if the problem persists.
Forum: Fixing WordPress
In reply to: Php issues after update.The error message indicates an issue with the Inspiro theme’s TGMPA (Theme/Plugin Dependency) component.
Therefore, for the best assistance, I recommend reaching out to Inspiro’s support forum at: https://www.ads-software.com/support/theme/inspiro/.
Forum: Fixing WordPress
In reply to: Slow Product Loading in Home pageThere are plenty of reasons for slow loading times, such as large image sizes, unoptimized databases, plugin conflicts, etc. Therefore, could you please share your website URL so that we can take a look?
In the meantime, you can check WordPress’s official performance optimization guidelines for general tips. Additionally, you can use tools like WebPageTest to analyze the performance of specific sections and identify potential issues.
Forum: Fixing WordPress
In reply to: How Do I Enable SSL?SSL certificates are not managed directly from the WordPress dashboard but are instead handled through your hosting provider or server configuration. Most hosting providers now offer free SSL certificates, so check with yours for more details.
Forum: Everything else WordPress
In reply to: Mobile menu is long and doesnt scroll till endI noticed that you’re using Elementor. Therefore, for the best assistance, I recommend getting in touch with Elementors’s support about this via?https://elementor.com/support/?if you have Elementor Pro or?https://www.ads-software.com/support/plugin/elementor/?if you do not.
- This reply was modified 1 day, 17 hours ago by Lina Asenova.
Forum: Fixing WordPress
In reply to: The infamous cookies errorI found this on Stack Overflow, which may be helpful: https://stackoverflow.com/questions/59208475/cookies-are-blocked-or-not-supported-by-your-browser-you-must-enable-cookies-to. A user experiencing a similar issue wrote the following:
“If your website is a multi-site, then you may also have to change the
wp-config.php
file to reflect the new domain and/or path:define(‘DOMAIN_CURRENT_SITE’, ‘example.com’);
define(‘PATH_CURRENT_SITE’, ‘/path/to/website/’);In many cases,
PATH_CURRENT_SITE
will be set to a single forward slash.”Additionally, I’m including the following article, which might also be helpful:?WordPress?Multisite: Cookies?blocked?ornot?supported – make sure to check the comments as well.
- This reply was modified 1 day, 19 hours ago by Lina Asenova.
Forum: Requests and Feedback
In reply to: Can’t set Featured image in any postFor the best assistance,?I recommend reaching out to Astra’s support forum at?https://www.ads-software.com/support/theme/astra/?
Forum: Fixing WordPress
In reply to: Can’t copy and paste in WordPress postsFirst, check if the issue occurs in a different browser. If the issue persists in another browser, check your website for updates (plugins, theme, and WordPress). If everything is up-to-date, temporarily disable all plugins and try copying and pasting text again. If it works, re-enable the plugins one by one to identify the problematic one.
Forum: Everything else WordPress
In reply to: Issue with Email Notifications in ForminatorFor the best assistance, ?you can reach out to Forminator’s support forum at?https://www.ads-software.com/support/plugin/forminator/
Forum: Fixing WordPress
In reply to: Spam messagesI took a look at your site and noticed that there isn’t a visible “subscribe” form. Could you clarify where your followers are coming from? Are they subscribing through a form or a pop-up?
I also noticed that you are using WPForms and Mailmunch. For WPForms, you can enable CAPTCHA to help prevent spam signups and ensure only genuine users get through. You can set it up in wp-admin by going to WPForms > Settings > CAPTCHA.
Additionally, consider using a plugin like Akismet. It works great for blocking spam comments and spam form submissions, and it’s easy to set up. You can find it here: https://www.ads-software.com/plugins/akismet/
Forum: Everything else WordPress
In reply to: Edit page different to view woocommerceFor faster reply, I recommend getting in touch with WooCommerce’s support about this via?https://woocommerce.com/my-account/create-a-ticket/?if you have any of their paid WooCommerce products or?https://www.ads-software.com/support/plugin/woocommerce/?if you do not.
Forum: Fixing WordPress
In reply to: Cannot fix Error 500, cannot log in…The symbolic link error means that there’s an invalid link to an old index.html file. You can make a backup of your site and then, via FTP, delete any index.html.ovh.old files that may be conflicting with your WordPress setup. Also check for and remove any broken symbolic links.
Generally, your hosting provider should be able to assist you with that.
Forum: Everything else WordPress
In reply to: Webpage unavailabeInternal server errors (error 500) are often caused by conflicts between plugins or theme functions. If you can access your admin panel, try deactivating all plugins. If not, follow this guide to manually reset your plugins without Dashboard access. If deactivating plugins resolves the issue, reactivate them one by one to identify the cause.
If the issue persists, switch to the default theme for your WordPress version to rule out a theme-specific problem. Without admin panel access, use SFTP or FTP or your hosting control panel’s file manager. Navigate to
/wp-content/themes/
and rename the directory of your active theme. This will activate the default theme and help identify if the theme is causing the issue.If neither step resolves the error, a
.htaccess
rule might be the culprit. To check, access your server via SFTP, FTP, or your hosting control panel. Rename the.htaccess
file. If you don’t see it, ensure your file viewer is set to display hidden files.The reason for the error should also be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.
Alternatively, you could also enable debugging in WordPress. How to do this is described here:?https://www.ads-software.com/support/article/debugging-in-wordpress/?
You can disable all plugins to see if that resolves the issue, then enable them one by one to identify the incompatible one. If disabling the plugins doesn’t help, switch to a default theme to see if the issue persists.