Lina Asenova
Forum Replies Created
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Forum: Fixing WordPress
In reply to: How to hide my siteTo make your whole site private, you can use a plugin. Options include a Maintenance Mode plugin?(such as?WPMaintenance?Mode)?which displays a temporary message to visitors, or a plugin that password-protects your site, like?Password?Protected, to restrict access only to those with the password.
Forum: Fixing WordPress
In reply to: Help!!!There has been a critical error on this website.When critical errors occur, they’re often logged, which can help identify the cause. You can enable debugging in WordPress to gather more information. To do this, add a few specific lines to your wp-config.php file. For step-by-step instructions, refer to: https://developer.www.ads-software.com/advanced-administration/debug/debug-wordpress/
Another troubleshooting step is to disable all plugins and switch to a default theme. If this resolves the issue, you can then reactivate plugins one by one to pinpoint the source of the problem. If you’re unable to access the wp-admin dashboard, follow this guide to deactivate plugins manually: https://www.ads-software.com/documentation/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus
Finally, consider restoring a backup from when your site was functioning correctly. This can be a quick way to revert any problematic changes.
Forum: Fixing WordPress
In reply to: contact form submission entries are not received on mail idSince you’re using the Astra theme with the Real Estate 02 template, it’s likely that WPForms was installed as the default contact form plugin. Sometimes, notifications may not be set up by default, which could explain why you aren’t receiving form submissions by email or seeing them in your WordPress backend.
To fix this, I’d recommend following WPForms’ guide on setting up form notifications:?WPForms?Notification?SetupGuide. This guide walks you through configuring email notifications to ensure you receive each submission directly to your inbox.
P.S. Entries are not directly stored in WPForms Lite
Entries are available through email notifications. If you enable Entry Backups, you can restore them once you upgrade to WPForms Pro.
Hope this helps! ???- This reply was modified 2 weeks, 6 days ago by Lina Asenova.
Forum: Fixing WordPress
In reply to: Media Library Image/PDF files from last year are brokenWhen I inspected your website, I noticed that a few images returned 404 errors (https://secularovereaters.org/wp-content/uploads/2024/03/so-managing-emotions.jpeg /?https://secularovereaters.org/wp-content/uploads/2024/03/so-managing-emotions-225×300.jpeg). This suggests that the paths to these images may be incorrect, causing the server to look for files that no longer exist at the specified location. I recommend checking the URLs of the missing images in the media library to ensure they match the actual file paths on the server.?
Forum: Everything else WordPress
In reply to: adding a second administrator email addressUsually, in WordPress, you can only specify one administrator email address through the standard settings. However, depending on what you are trying to achieve, you could, as a workaround, set up email forwarding from one address to another. For example, you can create a second email address and configure it to forward all emails from the primary admin email address. This way, you will receive notifications sent to both.
Additionally, if you have multiple administrators, you might consider assigning them a role. For more information, visit: https://www.ads-software.com/documentation/article/roles-and-capabilities/- This reply was modified 3 weeks ago by Lina Asenova.
Forum: Fixing WordPress
In reply to: Site not respondingYou can try enabling debugging in WordPress to identify any errors or warnings that occur while the site is running. This can be done by adding a couple of definitions to your?
wp-config.php
?file. For full guidance and step-by-step instructions on enabling the debug log, you can refer to the WordPress developer documentation here:?Debugging?in?WordPress.Forum: Fixing WordPress
In reply to: Facing Problem with Woocommerce Product Sorting in AdminSince the issue is not occurring on a new website, there might be a compatibility issue with your theme or a plugin. I recommend checking out this guide on how to test for conflicts:?https://woocommerce.com/document/how-to-test-for-conflicts/
Forum: Fixing WordPress
In reply to: MenuBased on the screenshot, I see you’re using Elementor to manage your menu structure. Therefore, I recommend reaching out to Elementor’s support at https://elementor.com/support/ if you have any of their paid products, or at https://www.ads-software.com/support/plugin/elementor/ if you do not.
Forum: Fixing WordPress
In reply to: multiple error 404, /?author=1, /admin.php, /simple.php and moreThese requests may indeed be generated by bots scanning for vulnerabilities or by plugins handling caching and SEO. You can check the server access logs to pinpoint their exact origin.
Since the files are returning 404 errors and are not accessible, everything is functioning as expected, so I don’t think any changes are necessary at this point.
Forum: Fixing WordPress
In reply to: multiple error 404, /?author=1, /admin.php, /simple.php and moreIt’s good that these requests are returning 404s, as these files should not be directly accessible via the web. You may also want to check where these requests are actually coming from, as they could be generated by a plugin or another external source.
- This reply was modified 3 weeks, 3 days ago by Lina Asenova.
- This reply was modified 3 weeks, 3 days ago by Lina Asenova.
Forum: Fixing WordPress
In reply to: Edit Page not showingI noticed that you’re using the Lemmony Agency theme, it might be helpful to reach out to their dedicated support for guidance, as they may have encountered a similar issue before.
You can find their support forum here:?LemmonyAgency?SupportTake a look at the Media Cleaner plugin. I recommend testing it on a staging site first or creating a backup before applying any changes on your live site.
Forum: Everything else WordPress
In reply to: text changing color?This is likely due to how the Cover block handles color contrast in WordPress themes. The Twenty Twenty-Four theme (and several others) uses dynamic text color adjustments to ensure readability. When you add a new cover image, WordPress automatically adjusts the text color based on the image’s brightness or darkness to keep the text readable.
To control this behavior, check the Cover block’s (https://www.ads-software.com/documentation/article/cover-block/) settings sidebar, where you can manually set the text color for headings and content to avoid automatic contrast changes based on images.
Forum: Fixing WordPress
In reply to: Website RetrievalI recommend reaching out to GoDaddy support first. As your hosting provider, they have direct access to server logs, which may help pinpoint what happened to your files.
Once your site is back up, consider implementing a regular backup strategy. Even a simple periodic download of your files and database can prevent future headaches.
Forum: Everything else WordPress
In reply to: My website load images very slowI checked your website and noticed that you’re already using WP Rocket, and you have lazy loading enabled. Lazy loading is a technique that only loads images as they enter the viewport (the visible part of the webpage), which means you might see images loading as you scroll down. This is a normal behavior and helps improve initial loading times.
Honestly, it looks like you’ve implemented all the basic optimization strategies, so it might be a good idea to check if any functionalities from the plugins you’re using overlap, as this could create a visual impression of slow-loading images. You could experiment by temporarily disabling some features to see if there’s a noticeable change in loading times.
If you don’t see any improvement after this, it might be a good idea to reach out to a professional developer for deeper optimization of the code and databases.