lindalunnmiller

ok thank you

sorry – wrong message – it seems none of my new plugins are working. here is better information.

i install updraft just fine but none of the features are active – click the backup now button, nothing happens, click the other setup tabs nothing happens.

suggestions?

thanks for your quick responses

i added the activation script in my PHP config file and uploaded it before deactivating all the plugins

the network setup function didn’t appear which led me here and to discover there are some plugins that disable the network sites capability in wordpress

thoughts?

Yes of course it is in one of the theme files but I can’t seem to find the code.

Is there a typical file that this would be located in?

Can you recommend a free php and css file editor?

hi james – yes this is part of the cherry framework plugin that is bundled with the wordpress templates most of the time now. any advice?

the website is https://www.dancecoquitlam.com
the theme is from templatemonster #50603

any ideas on why it’s not working with IE11?

yes I wanted to self-host and protect the page with a password.

I will try flowplayer5 and see if that helps.

Any other ideas?

I was able to get rid of the hacker code via repeated restore from backup. I also signed up for a year of Sucuri which includes malware removal and blacklist removal.

Thanks for the information;

The restore was a copy from files created January 15th which appeared to be unaltered, the site was first hacked Feb 2 the second today. The site was new the backups I have are all from January 15th.

I have altered all of the passwords so that’s not it. Will do a scan on my computer – unlikely that this is the cause but will try it.

The new hack only altered files in the WP-Includes directory.

I can still access CPANEL. Is there a chance the hacker code is resident on the host service provider servers?

Let me know…
-Linda

More Information;

It appears that the second hack altered only files in the WP-Includes directory.

The first hack only showed the Turkish Flag at the URL for the dance studio, the second hack is redirecting the user away from the dance studio site and asking the user to click on a link – there is an audio of gunshots playing at the redirected site.

Have a look and let me know what steps I should take. The hosting service provider has been working on this for 8 days now…

Thanks!

-Linda

did a download of one of the plug-ins you suggested – works just fine thanks!

ok so any advice on which ones work best with older templates/themes? I do have one plugin that does restricted access downloads… its called Tomatoes Download and the [download] plugin does work in Twenty Twelve.

nope no plugins… assumed all the shortcodes would work with twenty twelve out of the box… can you suggest a comprehensive plugin for commonly used shortcodes?