LindzConnell
Forum Replies Created
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Hi @bacco4249
It looks like our plugin is not currently installed on your website, https://dluxuss.com/
We’d need the plugin installed before we can help investigate this further for you.
The best way for us to assist would be for you to contact our Support Department directly so they can help take you through the troubleshooting process.
When contacting us, please send us screenshots of the error and where you are receiving this error.
We can be reached directly at [email protected]
Hi @mgparisi
It looks like this issue is occurring because you have used some optimization tool or written some custom code in theme’s function file to optimize the website.
The proper fix of this issue is a little bit complex so it will take us some additional time to implement a full fix & to properly test before releasing. BUT, in the meantime, to resolve it earlier/immediately you can exclude the Diverse JavaScript library (https://api-idx.diversesolutions.com/combo-js?config=dsidxpress-pro) from optimization.
We’re not sure how you’re applying optimization in the website specifically:
– However, if there is some optimization tool you’ll need to exclude “combo-js” from the optimization tool/plugin.
– OR, if you have written some optimization code in theme’s function file then you’ll need to exclude “combo-js” from that code.
If you’re not clear about the resolution, please contact our Support Team directly and reference this link/page so they are aware of the ongoing conversation and able to respond accurately and promptly.
Hey there @mgparisi
Apologies as I missed your posts. Our developers did see your posts, though, and are working on resolutions.
We have a release going out next month which will address these issues.
Thanks so much!
Forum: Plugins
In reply to: [WordPress IDX Real Estate Listings & MLS Search] WordPress 5.6 CompatibilityHi Linux ??
I keep trying to escape… but just can’t seem to. ??
Yes, I am still here! No plans to leave anytime soon.
Hope you are doing well!
Forum: Plugins
In reply to: [WordPress IDX Real Estate Listings & MLS Search] WordPress 5.6 CompatibilityHi there,
We have it on the list to complete here soon. But yes, we haven’t heard of any issues thus far and are glad to hear that you haven’t experienced any issues as well.
Thanks for the update!
Forum: Plugins
In reply to: [WordPress IDX Real Estate Listings & MLS Search] How do I sign up for MLS?Hello Marcus,
Reach out to our sales team directly and they can assist you in signing up for our product. You do need to be a licensed Realtor/Broker and have an active membership with an MLS to use our product.
When contacting our sales team, just let them know specifically what MLS you are a member of. It’s usually helpful to include your city/state as some MLSs have similar names throughout the country.
Thanks for your interest!
You can reach out sales team directly at [email protected] or by phone at 877-348-7654 x 1 for sales.
And yes, once you have been approved by your MLS, we will provide a key specific to your MLS that will give you access to listings in your MLS for your website.
Hello @biscuitbingo2
Thanks so much for your review! We truly appreciate it and are so happy to hear that you are having a great experience with our Support Team and product. And I am glad to hear they were able to quickly help you resolve the issue with Google Maps on the product as well.
Thanks again for taking the time to write a review.
Hello @sndp2012
It is definitely possible to customize our product, including the listing page layouts, using CSS. However, this is not something we offer specific support in doing. You’d need a Web Developer familiar with CSS in order to accomplish these types of changes.
If you are a Web Developer and run into any specific issues while customizing our product, feel free to reach out to our Support Team for additional assistance.
Thank you!
Forum: Plugins
In reply to: [WordPress IDX Real Estate Listings & MLS Search] Notice: Undefined offset: 0Hello @qaziatif786
I hope you are doing well.
What you are seeing are not errors but notices. And they are not negatively impacting the product but they certainly are a hindrance to the look/feel of the website!
It’s generally best practice to hide these types of warnings/notices from end-users which can be done on your end.
See this article:
https://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress/This can help guide you in hiding these notices from the end-users.
We have also already made changes to address these notices which will be deployed in a future release. But regardless, these types of notices should always be hidden from end-users.
Please let us know if you have any additional questions or concerns.
Thank you @pacificgrp !
We truly appreciate this review of our product and are happy to hear that you’ve been so pleased with both our product and service. Have a wonderful day!
Thank you so much for your review! We appreciate it greatly and are so happy to hear that you have been so happy with our product and service over your many years with us. We look forward to serving your IDX home search needs for many years to come.
You are most welcome! ??
Our Developers checked into that one too and have resolved it. The fix will be pushed out with our next update. Thanks for the reminder!
Thanks for this! I will pass this onto our developers to get taken care of. I appreciate you reaching out!