lisabagg

Aha! I knew I was missing something really obvious. Thank you!

Thank you so much for the reply! I tried editing the events, and I am unable to save the timeslots. Here’s a video: https://www.screencast.com/t/gcm1kFl3JfyB

Any ideas why this could be happening?

Thank you so much, Zach.

Thanks so much for this, Zach. A question for you:

I’ve had half a dozen people test this problem with the same exact browser/platform configuration, and they can’t reproduce it. I’ve also tested it repeatedly in my browser simulator. Same thing. Is it safe to assume that the problem is isolated to the client’s browser?

OK, none of those things solved the problem. The only person (we know of) who is getting this error is the client. Any other ideas for me to try?

I will! This has been so difficult to solve. I have reached out to the developers who worked on the site, developers who haven’t worked on the site, and now you guys!

Thank you. I will ask her to try this.

Thank you SO Much for your swift reply, Zach!

I’ve checked the caching already and believe that it is clear. (We don’t have a caching plugin on the backend.)

I also contacted the site host and they said: The server does not natively cache anything. If you use something like wordpress and have a caching plugin, that would need to be purged or expired from the plugin.

Here is the status report (pasted below) THANK YOU!

### WordPress Environment ###

WordPress address (URL): https://purplehousepress.com/wp
Site address (URL): https://purplehousepress.com
WC Version: 3.6.4
Log Directory Writable: ?
WP Version: 5.2.2
WP Multisite: –
WP Memory Limit: 756 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.30 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.65.0
OpenSSL/1.0.2r

SUHOSIN Installed: –
MySQL Version: 5.6.44
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.6.4
WC Database Prefix: wp_
Total Database Size: 22.03MB
Database Data Size: 17.81MB
Database Index Size: 4.22MB
wp_woocommerce_sessions: Data: 3.70MB + Index: 0.20MB
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_order_items: Data: 0.13MB + Index: 0.07MB
wp_woocommerce_order_itemmeta: Data: 1.29MB + Index: 0.65MB
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
wp_commentmeta: Data: 0.00MB + Index: 0.01MB
wp_comments: Data: 0.26MB + Index: 0.12MB
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB
wp_links: Data: 0.00MB + Index: 0.00MB
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB
wp_options: Data: 2.50MB + Index: 0.15MB
wp_postmeta: Data: 6.16MB + Index: 2.12MB
wp_posts: Data: 2.43MB + Index: 0.26MB
wp_queue: Data: 0.00MB + Index: 0.00MB
wp_redirection_404: Data: 0.75MB + Index: 0.24MB
wp_redirection_groups: Data: 0.00MB + Index: 0.00MB
wp_redirection_items: Data: 0.00MB + Index: 0.02MB
wp_redirection_logs: Data: 0.01MB + Index: 0.01MB
wp_revslider_css: Data: 0.09MB + Index: 0.00MB
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB
wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB
wp_revslider_slides: Data: 0.02MB + Index: 0.00MB
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
wp_smush_dir_images: Data: 0.06MB + Index: 0.04MB
wp_termmeta: Data: 0.00MB + Index: 0.01MB
wp_terms: Data: 0.00MB + Index: 0.01MB
wp_term_relationships: Data: 0.01MB + Index: 0.03MB
wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB
wp_usermeta: Data: 0.36MB + Index: 0.21MB
wp_users: Data: 0.02MB + Index: 0.02MB
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB
wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB
wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB
wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB

### Post Type Counts ###

acf-field: 22
acf-field-group: 4
attachment: 601
authorbook: 70
custom_css: 1
customize_changeset: 31
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 41
page: 18
post: 4
product: 144
product_variation: 58
revision: 968
scheduled-action: 4
shop_coupon: 2
shop_order: 395
shop_order_refund: 29
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (36) ###

AceIDE: by AceIDE – 2.6.2
Advanced Custom Fields PRO: by Elliot Condon – 5.8.0
All 404 Redirect  to Homepage: by Fakhri Alsadi – 1.16
All in one Favicon: by Arne Franken – 4.7
All-in-One WP Migration: by ServMask – 6.96
ARG Multistep Checkout for WooCommerce: by ARG Themes – 3.2 – Not tested with the active version of WooCommerce
BeBo Store CPT: by BeauTheme – 2.0.1
Categories Images: by Muhammad Said El Zahlan – 2.5.4
Classic Editor: by WordPress Contributors – 1.5
Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.25
Contact Form 7 - Dynamic Text Extension: by Chris Mavricos
SevenSpark – 2.0.2.1

Contact Form 7: by Takayuki Miyoshi – 5.1.3
GA Google Analytics: by Jeff Starr – 20190501
Jetpack by WordPress.com: by Automattic – 7.3.1
WPBakery Page Builder: by Michael M - WPBakery.com – 5.4.5
Mailchimp for WooCommerce: by Mailchimp – 2.1.16 – Not tested with the active version of WooCommerce
Max Mega Menu: by megamenu.com – 2.6
Multiple Post Thumbnails: by Chris Scott – 1.7
Stripe Payment Gateway for WooCommerce ( Basic ): by WebToffee – 3.1.10 – Not tested with the active version of WooCommerce
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.1.5

Redirection: by John Godley – 4.2.3
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.14

WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.14 – 1.6.15 is available
WooCommerce Stripe Gateway: by WooCommerce – 4.1.16
WooCommerce Pre-Orders: by WooCommerce – 1.5.10 – Not tested with the active version of WooCommerce
WooCommerce Product Archive Customiser: by jameskoster – 1.0.5 – Not tested with the active version of WooCommerce
WooCommerce Quantity Increment: by Automattic
WooThemes – 1.1.0 – Not tested with the active version of WooCommerce

WooCommerce Services: by Automattic – 1.20.0 – 1.21.0 is available
WooCommerce Show Attributes: by Isabel Castillo – 1.6.4 – Not tested with the active version of WooCommerce
WooCommerce Square: by WooCommerce – 1.0.37
WooCommerce: by Automattic – 3.6.4
WP File Manager: by mndpsingh287 – 4.8
Smush: by WPMU DEV – 3.2.0.1
Contact Form 7 - reCaptcha v2: by IQComputing – 1.1.9
YITH WooCommerce Compare: by YITH – 2.3.10
YITH WooCommerce Wishlist: by YITH – 2.2.10

### Inactive Plugins (5) ###

Slider Revolution: by ThemePunch – 5.4.6.4
Velvet Blues Update URLs: by VelvetBlues.com – 3.2.9
Woocart Popup Lite for WooCommerce: by Festi-Team – 1.1 – Not tested with the active version of WooCommerce
WooCommerce Grid / List toggle: by jameskoster – 1.2.1 – Not tested with the active version of WooCommerce
WooCommerce Multi-Step Checkout: by SilkyPress – 2.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: BeboStore Child Theme
Version: – 0 is available
Author URL: 
Child Theme: ?
Parent Theme Name: BeboStore
Parent Theme Version: 2.0.7.1
Parent Theme Author URL: https://beautheme.com/
WooCommerce Support: ?

### Templates ###

Overrides: bebostore/woocommerce/archive-product.php version 2.0.0 is out of date. The core version is 3.4.0
bebostore/woocommerce/cart/cart-empty.php version 3.1.0 is out of date. The core version is 3.5.0
bebostore/woocommerce/cart/cart-totals.php
bebostore/woocommerce/cart/cart.php version 3.1.0 is out of date. The core version is 3.5.0
bebostore/woocommerce/cart/mini-cart.php version 3.3.0 is out of date. The core version is 3.5.0
bebostore/woocommerce/checkout/cart-errors.php
bebostore/woocommerce/checkout/form-billing.php version 3.0.9 is out of date. The core version is 3.6.0
bebostore/woocommerce/checkout/form-checkout.php version 2.3.0 is out of date. The core version is 3.5.0
bebostore/woocommerce/checkout/form-coupon.php version 2.2 is out of date. The core version is 3.4.4
bebostore/woocommerce/checkout/form-pay.php version 2.5.0 is out of date. The core version is 3.4.0
bebostore/woocommerce/checkout/review-order.php version 2.3.0 is out of date. The core version is 3.3.0
bebostore/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.6.0
bebostore/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.6.0
bebostore/woocommerce/content-widget-product.php version 2.5.0 is out of date. The core version is 3.5.5
bebostore/woocommerce/global/breadcrumb.php
bebostore/woocommerce/global/quantity-input.php version 2.5.0 is out of date. The core version is 3.6.0
bebostore/woocommerce/loop/orderby.php version 2.2.0 is out of date. The core version is 3.6.0
bebostore/woocommerce/loop/pagination.php version 2.2.2 is out of date. The core version is 3.3.1
bebostore/woocommerce/loop/sale-flash.php
bebostore/woocommerce/myaccount/form-add-payment-method.php version 3.0.0 is out of date. The core version is 3.4.0
bebostore/woocommerce/myaccount/form-edit-account.php version 2.6.0 is out of date. The core version is 3.5.0
bebostore/woocommerce/myaccount/form-login.php version 2.6.0 is out of date. The core version is 3.6.0
bebostore/woocommerce/myaccount/form-lost-password.php version 3.0.0 is out of date. The core version is 3.5.2
bebostore/woocommerce/myaccount/my-account.php version 2.6.0 is out of date. The core version is 3.5.0
bebostore/woocommerce/myaccount/my-address.php
bebostore/woocommerce/myaccount/my-orders.php
bebostore/woocommerce/single-product/rating.php version 3.1.0 is out of date. The core version is 3.6.0
bebostore/woocommerce/single-product/related.php
bebostore/woocommerce/single-product/review.php
bebostore/woocommerce/single-product/tabs/description.php
bebostore/woocommerce/single-product/tabs/tabs.php
bebostore/woocommerce/single-product-reviews.php version 2.3.2 is out of date. The core version is 3.6.0
bebostore/woocommerce/single-product.php

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 4
Oldest: 2019-05-30 08:33:48 -0400
Newest: 2019-06-27 20:23:13 -0400

Pending: 0
Oldest: –
Newest: –

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Checking in to see if anyone can help. We just need to fix this before we can launch.

Sorry for this. I did misunderstand. I wanted to reach out to the plugin developers to see if they could offer these changes as customization. Thanks for the clarification.

Checking in on this one.

Thank you so much! That fixed it. I really appreciate your help!

Hi, there…

This is the site: https://www.momangeles.com/

The forum is located here: https://www.momangeles.com/business-directory-2/

But this is where I want featured listings to show up: https://www.screencast.com/t/HRU8qeRU8xG

How would I roll back to 5.1.5?

LBH

Thank you *so* much for the detailed reply. I followed all your instructions, but am still having problems.

So, I turned on payments: https://www.screencast.com/t/QK8my4X6loRE
And created a bogus Authorize.net account: https://www.screencast.com/t/QK8my4X6loRE

I then created these two categories: https://www.screencast.com/t/xS0aEnMCK

And designated this one as “featured” https://www.screencast.com/t/hDfdoIADst

But when I gave the listing the new designation, it still doesn’t show up as Featured. Can you help? https://www.screencast.com/t/UmT64XbHgsj3

Thank you!