lisha56

Hello @gediweb,

You have to change in code for that so can you contact us on support here. support provide quickly on our website.

Thanks

Hello @zingmeals,

Feel free to ask if you have any query. you can also post review about our supprt & plugin here.

Thanks

Hello @iuriem,

Thanks for reaching out to us.

we added this feature in future release.

You can delete import history using our WP Bulk delete plugin just one click.

Please check https://prntscr.com/ieyxck

Let us know if you have any query.
Thanks

Hello @shieatt,

Please check it out document here which is useful to you how to use shortcode.

How do I change the size and shape of the events?
=>Please put below custom css .you can add custom css at admin panel ->Appearance->Customize ->Additional css add below code.
please insert below css in Additional css.

.event_details {
height: 94px !important;
}

.img_placeholder {
min-height: 187px !important;
}

How do I include Event descriptions?
=>currently this type of functionallity in our shortcode .we are adding this to our TO DO list maybe we will add in future release.

Thanks

Hello @gediweb,

Thanks for reaching out to us .

Can you provide us your website l i n k so we can help you.

Thanks

Hello ,

Thanks for reaching out to us.

Can you please provide us your website l i n k so we check it out and help you.

Thanks

Hello @zingmeals,

Thanks for reaching out to us.

Please put below custom css .you can add custom css at admin panel ->Appearance->Customize ->Additional css add below code.

.img_placeholder {
min-height: 204px !important;
background-size: 100% !important;
}

Let us know if you have any query.
Thanks

Hello @shieatt,

In Sort code normally there is issue with double quote(“) which are not properly copied so it doesn’t work, if you can check sort code and make sure all double quote ( ” ) is proper then it should work fine.Also check it out the document here

Let us know if you have any query.
Thanks

Hello @shieatt,

Thanks for reaching out to us.

we check it out and found that your Facebook page is private.As we are using “App ID” and “App Secret” for importing events, the plugin is not able to import private events or events which are publically not accessible. Can you please check event (https://www.facebook.com/RYEBarBaltimore/). after logout from facebook. maybe it’s not accessible because of “Age restrictions” or anything else. Can you please try after making the event public.
https://prntscr.com/ie09hs

Hope this will be helpful to you.

Thanks

Hello @matteor78,

Thanks for reaching out to us.

can you put below code in your theme functions.php file.
https://gist.github.com/lishapatel/1de89a90739664b514af8084616482e1

and display event using [eventbrite_events_new] shortcode.

Let us know if you have any query.
Thanks

Hello @narelly,

Sorry for the inconvenience happen to you.

You can contact us on Support HERE for quick reply. Please provide link of your Facebook page and Website Event Link.

Thanks

Hello (@varhal),

We resolved this bug in our next plugin version for now could you change in class-import-facebook-events-facebook.php file which is located to plugin path \plugins\import-facebook-events\includes\class-import-facebook-events-facebook.php

Please change in to file class-import-facebook-events-facebook.php on line no 287 which is $facebook_id = (int)$facebook_event->id; please remove (int) from that line.
so it will become $facebook_id = $facebook_event->id;

and line 304 which is $et_temp[‘ID’] = (int)$event_time->id; so it will become
$et_temp[‘ID’] = $event_time->id;then it’s working fine.

Thanks

Hello @varhal,

Thanks for reaching out to us, HTTP 500 is server error . if you have scheduled too many imports or Facebook page having too many events and your server is not capable to handle that much load it can give this error. Try to check with hosting provider about issue.

can you please increase wp memory limit. you can increase memory limit to around 512 M.

You can check how to increase WordPress memory at here. https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Let us know if any query we will be happy to help.
Thanks

Hello @thibaultgi,

We resolved this bug in our next plugin version for now could you change in class-import-facebook-events-facebook.php file which is located to plugin path \plugins\import-facebook-events\includes\import-facebook-events-facebook.php

Please change in to file import-facebook-events-facebook.php on line no 287 which is $facebook_id = (int)$facebook_event->id; please remove (int) from that line.
so it will become $facebook_id = $facebook_event->id; then it’s working fine.

and line 304 which is $et_temp[‘ID’] = (int)$event_time->id; so it will become
$et_temp[‘ID’] = $event_time->id;

Thanks

Hello @narelly,

Can you send me a Facebook event l i n k U R L from where you import event so we check it out .

Thanks