littleiskra

This is JUST the thing I needed! Great,it works like a charm. Thank you a lot!

Can I have an answer, please? This is really big problem, because if I make a mistake while creating order and pick wrong status, I can’t adjust stock anymore…

WOW! You are so responsive and professional! Great job. Thank you so much, everything is working now. ??

I’ve done it again, and it is the same. So, here it is, step by step.

A customer wants to buy some product, but asking couple of days for taking some measurements and make final decision. So, I want to reserve one product for her ( I have 2 pcs on stock).

Then, I create an order for that product – status of order is “Processing”, and remember order ID.

Then, I go to Atum Inventry Logs and add new log. Log type is “Reserved stock”, status is “Pending”. Next, I set an order – find it through order ID and import into this log. I put an description and recalculate cost (though it isn’t that important). Go on “Create” and there is “Log updated” message.

OK

Now I go to Atum Stock Central. Current stock is reduced by 1, but “Reserved Stock” shows 0.

I also tried to change order status to “Completed” (for everything to be as in your tutorial), but it is the same – Reserved Stock: 0

My product is Variable, is that make some difference? I noticed this: When I go to Order details in Item section I see details for specific variation (name, SKU, and the variation ID). But, when I open my Inventroy log details, in Item section are details for main product, not its specific variation. Maybe problem is in variable products…?

Thank you very much for quick answer. I will go through all steps again…