Liz D
Forum Replies Created
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Forum: Everything else WordPress
In reply to: Can’t find the super admin userHow about try to make yourself a super admin by adding this code to your functions.php file:
grant_super_admin(1);
Replace 1 with your user ID
After adding this, check to confirm if you gained Super Admin privileges and remove it from functions.php so it doesn’t run with each page load.
Forum: Fixing WordPress
In reply to: Error establishing a database connectionI encountered this problem before whenever my server resources are not enough. Check with your hosting provider, you might need to upgrade the RAM, etc.
Also check server requirements: https://www.ads-software.com/about/requirements/Forum: Everything else WordPress
In reply to: Setting up blog posts on submenuThe post can be automatically added to your pages using a “Posts” block and you can choose which category to display.
You can try these guidelines to prevent spam comments: https://www.malcare.com/blog/how-to-stop-wordpress-comments-spam/
Forum: Everything else WordPress
In reply to: Black line appearing when scrolling over imagesIn Appearance > Customize > Additional CSS add:
figure.wp-caption a:hover { box-shadow: none; }
You may also check the settings for your image to remove the box shadow when hovered, you might need to contact Elementor Support: https://elementor.com/support/ to learn how to do that.
May I know the current server specifications, RAM, storage? You might need to upgrade your server. I encountered this kind of issue before where I needed to restart the server for my website to work, turns out my server resources are not enough.
Forum: Developing with WordPress
In reply to: Hide woocommerce zero price in related productsIf you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.
Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.
Forum: Fixing WordPress
In reply to: Text running vertically down home pageThis looks like a Divi theme, I recommend adjusting the width and max-width of the section using the editor. If you can’t find the setting for it, go to the link below and ask for support:
https://www.elegantthemes.com/contact/
If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.
Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.
Forum: Requests and Feedback
In reply to: Woocommerce cause 503If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.
Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.
Forum: Everything else WordPress
In reply to: Can’t remove image border/shadowYou can use custom CSS to remove the shadow from the image:
In WP Dashboard > Customize > Additional CSS
div.text img { box-shadow: none !important; }
Forum: Developing with WordPress
In reply to: Trying to fix my footer size.Check your theme’s settings in Customize and see if there is an option to decrease white space for footer if not, try to:
Add this to Customize > Additional CSS:
#footer .ct-container { padding: 10px; }
adjust padding px as desired
Forum: WordPress Mobile App
In reply to: WordPress app can’t post to my hosted siteYour site’s XML-RPC is blocked: https://sliceofplant.com/xmlrpc.php – this should be enabled to ensure connection with WordPress Mobile App. To resolve this issue, try:
- Temporarily deactivate security plugins. If deactivating it resolves the issue, try to enable it again and disable the setting that blocked the XML-RPC file
- If deactivating security plugins does not resolve the issue, please get in touch with your hosting provider. Ask them to unblock your site’s XML-RPC file.
Forum: Fixing WordPress
In reply to: Forced to Log In Every Time (Seconds Apart)- Check your .htaccess file – Sometimes issues with .htaccess file can cause login problems. Try renaming .htaccess file (found in your site’s root directory) to something else temporarily and see if the issue persists.
- Check for Mixed Content Issues – Ensure that all your resources are loaded over HTTPS if your site is using SSL. Mixed content can cause login issues.
Forum: Everything else WordPress
In reply to: Open Graph SettingsTry using Yoast SEO plugin https://yoast.com/help/custom-open-graph-tags/
Forum: Fixing WordPress
In reply to: Site Health Page Not OpeningWhat is your WordPress version? Try PHP 8 or 7.4?