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  • I have:
    1. updated to version 1.1.2
    2. deleted the background video in section 1
    3. hit ‘save’
    4. the video was successfully deleted and not showing on the home page
    5. then I went back to the background video field in section 1 and replaced the video ID back in the field, hit ‘save’
    6. the video is again only showing the first frame as the background image, not playing the video in the background.

    Can you please assist?

    I have updated to version 1.1.2 – the problem still persists.

    Hi I have just installed the template (and love it) but am having trouble with the background video I’d like to play in the background.

    I have placed the correct video ID in the onetone options > section 1 > section background video field, but it is not playing the video through; there’s just the first frame of the video frozen on my home page as the background image.

    When I go into Customise > site title and tagging – and then make a change and hit ‘save’, it shows the video correctly playing through in the preview pane on the right side of the window – but not when you view the actual site.

    Can you please help?

Viewing 3 replies - 1 through 3 (of 3 total)