lizzaycanters

Ok, so I just deleted the Unyson plugin that I uploaded.

Result: office.kumoninfo.info works!!
Result2: student.kumoninfo.info still receives 404 error! ??

What the? All subdomains point to root directory -> public_html

Hey jkhongusc,

It worked for a while, then for some reason when I tried to go into the dashboard of the subdomains, I got the same error message 404 PAGE NOT FOUND.

Just to confirm, before I created the wildcard, I installed wordpress of course.

OK I FIGURED IT OUT!

First of all I just want to thank you @jkhongusc for helping me with this problem so quickly. I’m sorry I didnt say it from the beginning, I was stressing out and my politeness went out the window. I know, bad habit.

What I did was I deleted my whole wordpress site, all folders, subdomains… everything.

Then I reinstalled wordpress.

What I think went wrong was that I did the installation of wordpress, subdomains, wordpress sites and wildcard DNS in the wrong order.

I found a blog post here:

https://www.blakeimeson.com/enable-wordpress-multisite-with-subdomains-hostgator/

…which showed me a particular order of installing wordpress multisite and its subdomains.

This is what I did:

1. Create wildcard DNS
2. Configure wp-config.php to enable multisite
3. Go to wordpress dashboard. Tools, Network, follow instructions to configure wp-config.php
4. Create a directory in wp-content called “blogs.dir”
5. Go back to dashboard, New Site, create a new site.
6. Go back to c-panel, Subdomains section, create a subdomain with the same permalink as the created wordpress site.

And it worked!

Thank you again. Problem resolved ??

Hi, can you please clarify which is the webfolder you are referring to?

“if your subdomains were using the same webfolder then these urls should work”

Ah k, don’t worry I found it, it was just the link must have sent me to the wrong page.

I tried going into

https://codex.www.ads-software.com/Before_You_Create_A_Network

but it says “there is no text on this page”?

Thank you, I will read them and try it again now ??

Ok, I just deleted office.kumoninfo.info and created a new directory for it.

I tried the dashboard again, and it still receives the 404 error page.

I tried to go back to the student dashboard (which was just working moments ago) and I am now seeing the same 404 error page! AAARRGHHHH!!! What is going on?

Now for some reason, the student.kumoninfo.info dashboard is working! YAY!

But I set up office.kumoninfo.info exactly the same way, and it’s reverting back tothe 404 PAGE NOT FOUND HostGator page.

Any ideas why?

Thanks ??

I resolved one part of the issue! I had created a directory in my root directory called “kumoninfo.info” for some reason I was doing some testing. I saw on another persons help article that having this directory here, messed with the configuration.

So I deleted the directory and I no longer recieved the 404 page not found page… YAY!

However, when I tried to go back to the dashboard, it then reverted back to the same error that I encountered the first time. The 500 server error page.