ljudice

All of last nights orders went thru correctly…

i think we’ll see if things continue to work overnight – I will advise.

thank you so much for your help

/ljj

“normal” result:

https://drive.google.com/file/d/1nNdtVpUslyuRSqlKPwK1KQSw6QZj7ayq/view?usp=sharing

i believe its the email sent to the merchant…

btw I tried it on an iphone / chrome and it looked completely normal

As best as I can reconstruct it – everything worked fine for years, then about 5 transactions all were missing data – then I updated the plugin – and it worked for two tests by me and 1 real customer.

Could there have been a paypal hiccup?

BTW, your help is greatly appreciated!!!

re: mobile – I’m told there were a batch of problem transactions like this all from different people so I doubt it.

I asked for more examples though to be sure!

Link below – I updated the plug-in and it seems to be working again. Normally there would be a section which included the handling charge and a invoice number the customer typed in:

https://drive.google.com/file/d/1mS6siv9mpNTYlGydcCIojsnSqAV2aHQk/view?usp=sharing

• This reply was modified 2 years, 7 months ago by ljudice.

thanks so much!

Update – turning off minify/combine in divi options seems to clear the problem….

Disabled every plug0in 1 by 1 and no change except disabling W3TC.

PHP limits all correct…

Will keep plugging away!

Greatly appreciate your help.

Thanks for the super fast response!

Minify off on these sites and disble for logged in users already set….

– Lou

For the benefit of those who encounter this, thanks to the folks at auth.net:

– you cannot have a tilde ~ in the relay return URL

– so the plug-in will not 100% work in a reseller account
relying on mod_userdir (~ directory)

Solved.

Nothing?