LKR

Thanks, email sent, Jason.

Thanks Jason, getting a 403 when I click the link, though.

Regards,
Ross.

Thanks Jason, gave that a go but still not completing; how can I get the new error log to you?

Regards,
Ross.

Hi, I tried doing this – sent the email – but was referred back to here.

Regards,
Ross.

Hi, do you mean uninstall the existing tracing plugin I have or uninstall every back-up plugin that’s installed??

Anyone got any ideas? Still haven’t solved this problem…

Hi, here’s what it says:

Backup starting…

Initialisation completed.

(then over 4 hours later)

The backup cannot proceed any further due to an unknown problem. Please visit the Help & Support section for information on where to find help.

Hi, yes, I used the new exclude. I’m now getting this error: The backup cannot proceed any further due to an unknown problem. Please visit the Help & Support section for information on where to find help.

Thanks for your help!

Thanks Jason, but still getting the error.

That’s correct, though when I click the button it doesn’t work. It used to, however.

Sorry about the delay in getting back to you.

How can I disable the plugins without affecting the user side of the site? Is this possible?

Also, I have tried in different browers/computers and still can’t use the links.

I can, however, use the “unlink” button.

Thanks.

Thanks for the reply.

The site is https://www.lakerholicz.com – yes, I tried de-activating the plugins but had no success.

It should also be noted that I have since changed themes from when the issue first began and the problem still persists.

Thanks.

This is still an issue for me. Any ideas guys?

Is that done by putting wp-content/plugins/wordpress-move/backup in the excludes box in the settings? It didn’t do the trick, if so.

Anyone? Still looking around but can’t find anything…