akshayathangaraj

Hi,

Thank you for reaching out and for your kind words about our plugin! We truly appreciate your feedback and the effort you’ve put into sharing the details with us.

We’ve reviewed the mobile view on our end, and it appears to be displaying correctly. Here’s a screenshot for your reference: [https://nimb.ws/J5hyXO8]. However, we understand that setups can vary, and some configurations might need additional tweaks.

To address your concerns and assist you better, could you please submit a support ticket here: [https://sparkeditor.com/support/]? This will help us investigate the issue in detail and provide you with a tailored solution as quickly as possible.

Thank you for your patience, and we’re committed to ensuring the plugin meets your expectations!

Best regards,
Akshaya from Spark Editor Support Team.

Hello there,

Thank you for reaching out to us! I’m happy to assist you with your requirement. It can easily be achieved with a small snippet and an updated pack, with just a few code changes. To get started, could you please create a support ticket for us at UpsellWP Support? Our team will be more than happy to help you out.

I hope this information is helpful to you. Please don’t hesitate to let me know if you need any further assistance. We are always here to help.

Regards,

UpsellWP Team.

• This reply was modified 2 days, 7 hours ago by akshayathangaraj.

Hi,

Thank you for reaching out!

To address your translation needs, here are the steps:

1. Download the translation add-on for our plugin here: Translation Add-on.
2. Sync the add-on by following these instructions: Sync Guide.
3. Once synced, your custom text (including offer titles, descriptions, and CTAs) will appear in WPML. You can then translate them into the desired languages.

For example, after syncing, the string from this screenshot: Screenshot will show in WPML: WPML Screenshot.

If you have any further questions, feel free to open a support ticket at Support Page.

Regards,

UpsellWP Team.

Hi,

Thank you for reaching out.

To better assist you with your issue, could you please submit a support ticket on our website at Flycart Support? When submitting the ticket, kindly include the following details:

1. Screenshots of the discount rules you have configured.
2. Screenshots of the product/cart page indicating the issue you’re facing
3. Your site URL.

This information will help us investigate further and provide you with possible solutions.

Best regards,

Flycart support team.

Happy that the issue has been resolved!
Feel free to reach out in case of any further queries.
We would be glad to assist you.
?
Good Day!

Hi,

Thank you for reaching out and for sharing the details of the warnings you’re seeing.

Based on the message, it appears that there might be a conflict between the EU VAT for WooCommerce plugin and the Discount Rules plugin. To help us investigate and troubleshoot this further, could you please submit a support ticket through our site at Flycart Support?

In the ticket, please include:

1. Temporary admin access to your WordPress dashboard, so we can diagnose the issue directly.
2. Any additional details about recent changes or other plugins that were updated around the same time.

We’ll do our best to resolve this for you as quickly as possible.

Thank you for your cooperation!

Regards,

Flycart support team.

Hello,

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our support, and we’re excited to have you as a Pro user soon.

Providing fast, helpful support is very important to us, and it’s wonderful to know that it makes a difference for you. If you have any more questions or need assistance along the way, please don’t hesitate to reach out.

Thank you again for your support!

Regards,

UpsellWP Team.

Hi,

Thank you for the suggestion!

I appreciate your feedback, and I agree that sharing the code snippet here can be helpful for others. Below is the code snippet you need: https://gist.github.com/GokulakrishnanPalanisamy/1bf246650bd1cb841cc604ada651c7c2

You can add it via code snippets plugin.
?Here is a guide which might be of helpful:

https://docs.flycart.org/en/articles/2404915-using-code-snippets-plugin

?Kindly have a check and let us know if it helps!

Regards,

UpsellWP Team.

Hi,

Thanks for reaching out. This is Akshaya from Customer Support team.

Your requirement is definitely possible with a small code snippet. Could you please create a support ticket here, and our team will be happy to assist you further.

Looking forward to helping you!

Regards,

Team UpsellWP.

Hi,

Thank you for reaching out.

I understand you’re experiencing an overlap between the “Buy X, Get Y Free” and “2+1 Gratis” rules in our Discount Rules plugin. Specifically, you’d like to prevent the “Buy X, Get Y Free” rule from applying to items added for free by the “2+1 Gratis” rule.

To help manage this, there’s an option within each rule to “Ignore all other rules in cart.” By enabling this setting on one of your rules (such as “2+1 Gratis”), you can ensure that other rules are not triggered once this rule applies. Here’s an example screenshot for guidance: Screenshot.

Important: To avoid conflicts, please enable this option for only one or two specific rules. Setting it for multiple rules may lead to unintended rule combinations in the cart.

I hope this resolves your issue! If you need further assistance or if you’d like us to take a closer look, please feel free to submit a support ticket on our website at Flycart Support.

Best regards,

Flycart support team.

Hi,

Thank you for reaching out.

To better assist you with your issue, could you please submit a support ticket on our website at Flycart Support? When submitting the ticket, kindly include the following details:

1. Screenshots of the discount rules/coupon you have configured.
2. Screenshots of the cart page indicating the issue you’re facing
3. Your site URL.

This information will help us investigate further and provide you with possible solutions.

Best regards,

Flycart support team.

Hi there,

Thanks for reaching out! To help us assist you better, could you please submit a support ticket on our Flycart Support page? When you do, kindly include the following:

• A screenshot/screencast video of your discount rule setup
• A video showing the issue with the AJAX mini-cart

This will help us understand the problem and provide a solution.

Looking forward to your reply!

Best regards,
Akshaya from Flycart Support Team

Hi,

Thank you for reaching out!

Regarding your question about displaying the BOGO discount price in a strikethrough format in the mini cart, I understand the functionality you’re aiming for.

To assist you more effectively and provide the specific function or any additional help required, could you please submit a support ticket through our Flycart Support? Our team will be able to guide you with the solution and ensure the desired formatting is applied to your mini cart.

Looking forward to helping you further!

Regards,

Flycart support team.

• This reply was modified 1 month, 1 week ago by akshayathangaraj.

Hi,

Thank you for reaching out.

To better assist you with your issue, could you please submit a support ticket on our website at Flycart Support? When submitting the ticket, kindly include the following details:

1. Screenshots of the discount rules you have configured.
2. Screenshots of the product/cart page showing your specific requirement.
3. Your site URL.

This information will help us investigate further and provide you with possible solutions.

Best regards,

Flycart support team.

You are most welcome ??
Feel free to reach out in case of any further queries.
We would be glad to assist you.
?
Good Day!