logicinn
Forum Replies Created
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Just an update: The team at Brainstorm Force has been able to replicate the problem and their developers are currently working on a fix after which they will include it in an official update.
Not sure if you will be able to see it as you need to be logged in but herewith the ticket link: https://help.brainstormforce.com/help/3209315858/auth
They did reply and is looking into it at the moment.
Forum: Plugins
In reply to: [Elementor Header & Footer Builder] Footer – Shop page – MobileI just added a draft product to a website I built – the site is unfortunately live so I can’t share a link with you but I also experienced that the footer is at the top of the woocommerce product page (on desktop) as well as the text being smushed together. My other products are fine though, this just happens on a new product page I add. I’ll attach a screenshot for you.
What it looks like when a new product is added: https://drive.google.com/file/d/1b5HB0ZggFcCDorXD9wr2BMLBJAya15yr/view?usp=sharing
What it should look like (this is a screenshot of active products): https://drive.google.com/file/d/1b6AWkvAVIYmPTLr4cUr8H7Rg_vjtLCYJ/view?usp=sharing
I logged an official ticket on Brainstorm force’s site on the 4th of September. I’m still waiting on a reply but sure the guys are working hard to fix this.
I’m just here to say I was about to log the same bug. This is only a problem since the latest update. It is a problem on the latest version of Elementor as well as the previous version. (I tested it on a backup I had). Hopefully an update with a fix can be rolled out soon. From what I gather the current-menu-item is not recognised correctly.
Forum: Plugins
In reply to: [Stock Locations for WooCommerce] Stock not reducing when orders receivedI do understand that! This is a great initiative from your side. I’ll be keeping my eye on it. Thanks for your prompt assistance.
Forum: Plugins
In reply to: [Stock Locations for WooCommerce] Stock not reducing when orders receivedThanks for the explanation. This makes sense, however it seems very complicated. Ideally I would just like to use a plugin that automatically updates in the background as soon as an order is placed which means that stock quantity will always be live and correct. This current structure just seems like there is margin for error. My client’s stock quantities isn’t that high and what if she, for instance, runs a special and people visit the site simultaneously? The chance is there that she might run out of stock but the site displays that she still has stock.
Forum: Plugins
In reply to: [Stock Locations for WooCommerce] Stock not reducing when orders receivedI’m still struggling. I changed the cron interval to https://weboption4.logicinnovations.co.za/?slw-crons&action=update-stock&limit=100&reconsider=second
but it still doesn’t update the stock. Should I open a new thread as I see this is set as resolved but I still experience the problem?
- This reply was modified 1 year, 2 months ago by logicinn.
Forum: Plugins
In reply to: [Stock Locations for WooCommerce] Stock not reducing when orders receivedOh, okay. I only have 12 on my testing site but the client I want to recommend this to has approximately 200 products.
I’ll open a new thread for this question as it differs from the original. Thanks for the help thus far!
- Silly me! You were right, I never noticed the toggle button at the top of each location. Thanks for pointing it out.
- I exported the products via the WordPress export products to csv functionality. I included metadata when I exported and saw that the columns for locations stock and price are now visible. I updated those columns and imported it and it worked perfectly. However, upon testing the stock doesn’t reduce when I generate orders for it. How do I get that to work?
Forum: Themes and Templates
In reply to: [Virtue] Outdated WooCommerce template files and update failedHi Hannah,
I found the problem via WordPress error log. It was actually another plugin for Woocommerce which caused the issue. The plugin is discontinued and I deactivated and deleted it. Everything working fine now!
Thanks for your patience!
Forum: Themes and Templates
In reply to: [Virtue] Outdated WooCommerce template files and update failedHi Hannah,
I managed to update the Woocommerce customer-processing-order.php template so that is sorted now. However, I still get the “update failed” on any content updates and I know that Woocommerce plugin is causing the issue. I get the following:The REST API call gave the following unexpected result: (500) <!DOCTYPE html> <html lang="en-US"> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> <meta name="viewport" content="width=device-width"> <meta name='robots' content='noindex, follow' /> <title>WordPress ? Error</title> <style type="text/css"> html { background: #f1f1f1; } body { background: #fff; border: 1px solid #ccd0d4; color: #444; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif; margin: 2em auto; padding: 1em 2em; max-width: 700px; -webkit-box-shadow: 0 1px 1px rgba(0, 0, 0, .04); box-shadow: 0 1px 1px rgba(0, 0, 0, .04); } h1 { border-bottom: 1px solid #dadada; clear: both; color: #666; font-size: 24px; margin: 30px 0 0 0; padding: 0; padding-bottom: 7px; } #error-page { margin-top: 50px; } #error-page p, #error-page .wp-die-message { font-size: 14px; line-height: 1.5; margin: 25px 0 20px; } #error-page code { font-family: Consolas, Monaco, monospace; } ul li { margin-bottom: 10px; font-size: 14px ; } a { color: #0073aa; } a:hover, a:active { color: #006799; } a:focus { color: #124964; -webkit-box-shadow: 0 0 0 1px #5b9dd9, 0 0 2px 1px rgba(30, 140, 190, 0.8); box-shadow: 0 0 0 1px #5b9dd9, 0 0 2px 1px rgba(30, 140, 190, 0.8); outline: none; } .button { background: #f3f5f6; border: 1px solid #016087; color: #016087; display: inline-block; text-decoration: none; font-size: 13px; line-height: 2; height: 28px; margin: 0; padding: 0 10px 1px; cursor: pointer; -webkit-border-radius: 3px; -webkit-appearance: none; border-radius: 3px; white-space: nowrap; -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; vertical-align: top; } .button.button-large { line-height: 2.30769231; min-height: 32px; padding: 0 12px; } .button:hover, .button:focus { background: #f1f1f1; } .button:focus { background: #f3f5f6; border-color: #007cba; -webkit-box-shadow: 0 0 0 1px #007cba; box-shadow: 0 0 0 1px #007cba; color: #016087; outline: 2px solid transparent; outline-offset: 0; } .button:active { background: #f3f5f6; border-color: #7e8993; -webkit-box-shadow: none; box-shadow: none; } </style> </head> <body id="error-page"> <div class="wp-die-message"><p>There has been a critical error on this website.</p><p><a href="https://www.ads-software.com/support/article/faq-troubleshooting/">Learn more about troubleshooting WordPress.</a></p></div></body> </html> .Any idea how to fix this?
Forum: Themes and Templates
In reply to: [Virtue] Outdated WooCommerce template files and update failedHi Hannah,
Once again thanks for your reply. I do have the latest version of the Virtue theme installed at the moment. It is just the child theme that shows an outdated version (do I need to update anything there?). I am also not sure how to update the customer-processing-order.php so it includes the latest woocommerce template files without messing with the custom code entered?
We were on PHP 7.4 but I updated to PHP 8.1 just now. Unfortunately the problem still persists. My biggest concern is the “update failed” message I get when I try to update any content on the website. The Woocommerce plugin is causing this as I tested it and when I disable Woocommerce everything works fine. Could the outdated customer-processing-order.php file be the cause?
Forum: Themes and Templates
In reply to: [Virtue] Outdated WooCommerce template files and update failedHi Hannah,
Thanks for your reply. I inherited this site and didn’t set up the child theme myself. Below are the details of the child theme:Theme Name: Virtue Child Theme URI: https://kadencethemes.com/product/virtue-free-theme/ Description: The Virtue theme is extremely versatile with tons of options Author: Kadence Themes Author URI: https://kadencethemes.com/ Template: virtue Version: 2.1.2 Tags: responsive-layout, two-columns, one-column, custom-colors, custom-header, custom-menu, featured-images, translation-ready, theme-options, photoblogging Text Domain: virtue-child */It looks like it is customer-processing-order.php which is outdated. I am really unexperienced when it comes to coding (know absolutely nothing!) but I can post the contents of the file here (see below). I am also not sure if this is the issue with the update failed message once I try and update content on the normal pages?
<?php /** * Customer processing order email * * @author WooThemes * @package WooCommerce/Templates/Emails * @version 1.6.4 */ if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly ?> <?php do_action('woocommerce_email_header', $email_heading); ?> <p><?php _e( "Your order has been received and is now being processed. Your order details are shown below for your reference:", 'woocommerce' ); ?></p> <?php do_action( 'woocommerce_email_before_order_table', $order, $sent_to_admin, $plain_text ); ?> <h2><?php echo __( 'Order:', 'woocommerce' ) . ' ' . $order->get_order_number(); ?></h2> <table cellspacing="0" cellpadding="6" style="width: 100%; border: 1px solid #eee;" border="1" bordercolor="#eee"> <thead> <tr> <th scope="col" style="text-align:left; border: 1px solid #eee;"><?php _e( 'Product', 'woocommerce' ); ?></th> <th scope="col" style="text-align:left; border: 1px solid #eee;"><?php _e( 'Quantity', 'woocommerce' ); ?></th> <th scope="col" style="text-align:left; border: 1px solid #eee;"><?php _e( 'Price', 'woocommerce' ); ?></th> </tr> </thead> <tbody> <?php echo $order->email_order_items_table( $order->is_download_permitted(), true, ( $order->status=='processing' ) ? true : false ); ?> </tbody> <tfoot> <?php if ( $totals = $order->get_order_item_totals() ) { $i = 0; foreach ( $totals as $total ) { $i++; ?><tr> <th scope="row" colspan="2" style="text-align:left; border: 1px solid #eee; <?php if ( $i == 1 ) echo 'border-top-width: 4px;'; ?>"><?php echo $total['label']; ?></th> <td style="text-align:left; border: 1px solid #eee; <?php if ( $i == 1 ) echo 'border-top-width: 4px;'; ?>"><?php echo $total['value']; ?></td> </tr><?php } } ?> </tfoot> </table> <?php do_action( 'woocommerce_email_after_order_table', $order, $sent_to_admin, $plain_text ); ?> <?php do_action( 'woocommerce_email_order_meta', $order, $sent_to_admin, $plain_text ); ?> <h2><?php _e( 'Customer details', 'woocommerce' ); ?></h2> <?php if ($order->billing_email) : ?> <p><strong><?php _e( 'Email:', 'woocommerce' ); ?></strong> <?php echo $order->billing_email; ?></p> <?php endif; ?> <?php if ($order->billing_phone) : ?> <p><strong><?php _e( 'Tel:', 'woocommerce' ); ?></strong> <?php echo $order->billing_phone; ?></p> <?php endif; ?> <?php wc_get_template( 'emails/email-addresses.php', array( 'order' => $order ) ); ?> <?php do_action( 'woocommerce_email_footer' ); ?>- This reply was modified 2 years, 5 months ago by logicinn.