Logozuu

Forum Replies Created

Viewing 12 replies - 16 through 27 (of 27 total)
  • Thread Starter Logozuu

    (@logozuu)

    Hi Xue28

    I stripped the site back to just jetpack and woocommerce and the new woocommerce customer did indeed add itself to the Users list which is great. I now need to figure out which plug-in is causing the issue.

    On another note; I am using the standard Woocommerce interface where the steps in creating an account is as follows:

    1. Register by providing your email address
    2. Verify the address
    3. Brings me to the Dashboard . At this point my username is admin-4272.
    4. Click on Account Details to change name. It gives me an option to provide my first and last name and also type in a Display name.

    However, when I look at the users log; the new customer is listed as the admin-4272. I have to go into the user and update the ‘Nickname’ to the display name.

    Why would this happen? How come the Display name isn’t the nickname as well? I know there are separate fields in the User log but this is quite odd.

    It provides a nickname if the email address has two parts like bob.citizen but doesn’t when the email is just admin@ or info@

    It’s not an issue so much in the Woocommerce customer list because that is sorted via the First Name Last Name fields but the User list in WordPress lists the customers by the nickname field which is listed under the heading Username. And is there any way to add a ‘Date Added’ column so that I can see the users in the chronological date that they were added ?

    regards

    Bren

    Thread Starter Logozuu

    (@logozuu)

    thanks. I’ll give it a go this week and let you know.

    Thread Starter Logozuu

    (@logozuu)

    Hi Roxy

    They are not being added to Dashboard > Users.

After the customer creates an account, it only appears in Woocommerce > Customers.

Here is the status report.



WordPress Environment

WordPress address (URL): https://magicelixirs.com.au
Site address (URL): https://magicelixirs.com.au
WC Version: 7.5.0
REST API Version: ?</img> 7.5.0
WC Blocks Version: ?</img> 9.6.5
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.8

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.5.0
WC Database Prefix: msu_
Total Database Size: 42.24MB
Database Data Size: 35.16MB
Database Index Size: 7.08MB
msu_woocommerce_sessions: Data: 2.02MB + Index: 0.08MB + Engine InnoDB
msu_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
msu_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
msu_woocommerce_order_itemmeta: Data: 0.25MB + Index: 0.16MB + Engine InnoDB
msu_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
msu_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_actionscheduler_actions: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
msu_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_actionscheduler_logs: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
msu_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
msu_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
msu_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
msu_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
msu_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
msu_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
msu_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_options: Data: 5.16MB + Index: 0.17MB + Engine InnoDB
msu_postmeta: Data: 2.52MB + Index: 0.63MB + Engine InnoDB
msu_posts: Data: 17.50MB + Index: 0.31MB + Engine InnoDB
msu_sgs_log_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
msu_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_term_relationships: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
msu_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
msu_usermeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
msu_users: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
msu_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
msu_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
msu_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
msu_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
msu_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_woo_square_integration_deleted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_woo_square_integration_logs: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
msu_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

acf-field: 59
acf-field-group: 5
attachment: 275
custom_css: 2
et_body_layout: 11
et_footer_layout: 1
et_header_layout: 1
et_pb_layout: 24
et_template: 62
et_theme_builder: 3
mailpoet_page: 1
nav_menu_item: 27
page: 15
post: 2
product: 29
product_variation: 78
project: 4
revision: 955
shop_order: 55
wp_global_styles: 1

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (29)

APIExperts Square for WooCommerce: by Wpexpertsio – 4.2.8
Advanced Custom Fields: by WP Engine – 6.0.7
All-in-One WP Migration Unlimited Extension: by ServMask – 2.49
All-in-One WP Migration: by ServMask – 7.72
Australia Post WooCommerce Extension: by WPRuby – 1.9.10
Code Snippets: by Code Snippets Pro – 3.3.0
Divi Carousel: by DiviGear – 2.0.26
Divi Essential: by Divi Next – 4.5.7
DiviCoding Media Gallery: by DiviCoding – 1.2.4
Divi FilterGrid: by DiviPlugins – 2.9.1
Duplicate Page: by mndpsingh287 – 4.5.1
WebToffee PayPal Express Checkout Payment Gateway for WooCommerce ( Free ): by WebToffee – 1.7.8
Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.5
Google Listings and Ads: by WooCommerce – 2.4.1
Jetpack: by Automattic – 11.9.1
Menu Cart Module Divi: by learnhowwp.com – 1.1
Points and Rewards for WooCommerce: by WP Swings – 1.4.2
Retainful - Abandoned Cart Recovery Emails and Next Order Coupons: by Retainful – 2.6.19
SiteGround Optimizer: by SiteGround – 7.3.1
Shortcode in Menus: by Gagan Deep Singh – 3.5.1
SVG Support: by Benbodhi – 2.5.5
Use Any Font: by Dnesscarkey – 6.3.01
Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.7
Woocommerce Customers Order History: by javmah – 5.2.1
Woo Discount Rules: by Flycart – 2.5.4
WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
WooCommerce: by Automattic – 7.5.0 (update to version 7.5.1 is available)
WP Menu Icons: by QuadLayers – 3.0.1
WP Smart Preloader: by catchsquare – 1.15.1

Inactive Plugins (13)

Afterpay Gateway for WooCommerce: by Afterpay – 3.5.3
Creative Mail by Newfold Digital: by Newfold Digital – 1.6.7
MailPoet: by MailPoet – 4.8.1
Metorik Helper: by Metorik – 1.5.2
SiteGround Central: by SiteGround – 2.0.4
SiteGround Security: by SiteGround – 1.4.1
Themify - WooCommerce Product Filter: by Themify – 1.3.9
WooCommerce - ShipStation Integration: by WooCommerce – 4.3.2
WooCommerce Payments: by Automattic – 5.5.2 (update to version 5.6.2 is available)
WooCommerce PayPal Payments: by WooCommerce – 2.0.3
WordPress Importer: by wordpressdotorg – 0.8
WPForms Lite: by WPForms – 1.8.0.2
WP Menu Cart: by WP Overnight – 2.13.1

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Settings

API Enabled: –
Force SSL: ?</img>
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?</img>
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #8 - /shop/
Cart: ?</img> Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: ?</img> Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
My account: #26201 - /my-account/
Terms and conditions: #26047 - /terms-of-service/

Theme

Name: Child Theme for Divi
Version: 1.0
Author URL: https://wordpress-style.net
Child Theme: ?</img>
Parent Theme Name: Divi
Parent Theme Version: 4.20.2
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?</img>

Templates

Overrides: /home/customer/www/magicelixirs.com.au/public_html/wp-content/plugins/points-and-rewards-for-woocommerce/public/woocommerce/checkout/form-coupon.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-03-25 09:17:33 +00:00
Options: ?</img>
Notes: 95
Onboarding: completed

Action Scheduler

Complete: 299
Oldest: 2023-02-22 04:00:00 +0000
Newest: 2023-03-25 01:45:36 +0000

Failed: 7
Oldest: 2022-12-14 04:24:32 +0000
Newest: 2023-03-15 12:51:36 +0000

Pending: 3
Oldest: 2023-03-25 14:55:14 +0000
Newest: 2023-03-28 07:31:23 +0000

Status report information

Generated at: 2023-03-25 03:48:48 +00:00
`

    Hi xue28

    Thanks for responding to mmeadpond’s question. So, this error is simply saying that by using the Divi Builder, we adjusted the cart/checkout (in my instance). It’s not saying that there is an inherent performance or technical issue that needs to be rectified?

    best regards
    Bren

    Thread Starter Logozuu

    (@logozuu)

    Thanks for this, Rynald0s

    I’ll do the two suggestions and get back to you

    cheers
    Bren

    Thread Starter Logozuu

    (@logozuu)

    Hello again, Margaret

    I just clicked on the New account email link and I’m still getting a 404 No Results Found.

    rgrds
    Bren

    Thread Starter Logozuu

    (@logozuu)

    Hi Margaret.

    I just noticed that there was no page attributed to the My Account Page under page setup in the Woocommerce > Settings > Advanced Tab.

    I have not attributed that and updated the database as Woocommerce asked for.

    Let me see if that makes any difference.

    rgrds
    Bren

    Thread Starter Logozuu

    (@logozuu)

    Hi Margaret

    Thanks for getting back to me so quickly.

    I can upload a screenshot of the endpoints if you like. Can’t see an attachment button. Am I supposed to send a link to a image holding site?

    Here is the status report you wanted

    rgrds
    Bren

    
### WordPress Environment ###

WordPress address (URL): https://magicelixirs.com.au
Site address (URL): https://magicelixirs.com.au
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1q-fips

SUHOSIN Installed: –
MySQL Version: 5.7.38-41-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.6.1
WC Database Prefix: msu_
Total Database Size: 20.90MB
Database Data Size: 17.70MB
Database Index Size: 3.20MB
msu_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
msu_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
msu_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_actionscheduler_actions: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
msu_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
msu_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
msu_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
msu_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
msu_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
msu_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
msu_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
msu_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_options: Data: 3.05MB + Index: 0.14MB + Engine InnoDB
msu_postmeta: Data: 2.45MB + Index: 0.23MB + Engine InnoDB
msu_posts: Data: 7.41MB + Index: 0.22MB + Engine InnoDB
msu_sgs_log_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
msu_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
msu_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
msu_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
msu_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
msu_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
msu_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
msu_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
msu_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_woo_square_integration_deleted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_woo_square_integration_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
msu_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 109
custom_css: 2
customize_changeset: 1
et_body_layout: 10
et_footer_layout: 1
et_header_layout: 1
et_pb_layout: 19
et_template: 53
et_theme_builder: 7
mailpoet_page: 1
nav_menu_item: 34
page: 21
post: 3
product: 25
product_variation: 67
revision: 703
shop_order: 4
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (20) ###

All-in-One WP Migration Unlimited Extension: by ServMask – 2.46
All-in-One WP Migration: by ServMask – 7.62
Creative Mail by Constant Contact: by Constant Contact – 1.5.3
Duplicate Page: by mndpsingh287 – 4.4.9
PayPal Express Checkout Payment Gateway for WooCommerce ( Free ): by WebToffee – 1.7.3
Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.5
Google Listings and Ads: by WooCommerce – 2.0.1
Jetpack: by Automattic – 11.1.2
Menu Cart Module Divi: by learnhowwp.com – 1.1
SiteGround Optimizer: by SiteGround – 7.2.0
Shortcode in Menus: by Gagan Deep Singh – 3.5.1
SVG Support: by Benbodhi – 2.4.2
Use Any Font: by Dnesscarkey – 6.2.94
WooCommerce PayPal Payments: by WooCommerce – 1.9.0
WooCommerce Shipping & Tax: by WooCommerce – 1.26.2
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.48
WooCommerce: by Automattic – 6.7.0
APIExperts Square for WooCommerce: by Wpexpertsio – 4.2.2
WP Menu Icons: by QuadLayers – 2.1.9
WP Smart Preloader: by catchsquare – 1.15

### Inactive Plugins (8) ###

MailPoet 3 (New): by MailPoet – 3.92.0
SiteGround Central: by SiteGround – 2.0.4
SiteGround Security: by SiteGround – 1.3.0
Smart PayPal Checkout For WooCommerce: by mbjtech – 3.0.7
Themify - WooCommerce Product Filter: by Themify – 1.3.9
WooCommerce Menu Cart: by WP Overnight – 2.12.0
WordPress Importer: by wordpressdotorg – 0.7
WPForms Lite: by WPForms – 1.7.5.3

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: ?
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #8 - /shop/
Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
My account: ? Page not set
Terms and conditions: #26047 - /terms-of-service/

### Theme ###

Name: Child Theme for Divi
Version: 1.0
Author URL: https://wordpress-style.net
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.17.6
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: –
Shop country code: AU
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-20 09:17:33 +00:00
Options: ?
Notes: 59
Onboarding: completed

### Action Scheduler ###

Complete: 440
Oldest: 2022-06-19 12:49:57 +0000
Newest: 2022-07-20 03:51:50 +0000

Pending: 2
Oldest: 2022-07-20 13:33:01 +0000
Newest: 2022-07-21 03:13:53 +0000

### Status report information ###

Generated at: 2022-07-20 05:01:42 +00:00
    Thread Starter Logozuu

    (@logozuu)

    Hi Michael

    I deactivated all of the plugins on my localhost and the snippet preview appeared. Switched them all back on one by one to see which one was the culprit however the preview now works with all of the previously activated plugins switched on.

    So perhaps it was just a gremlin in the system that needed everything switched off and on I had a similar issue with North checkout and Engagebay. Switched everything off and on again and it was all fine.

    So that will now be my first port of call; a bit like checking if the power cord is plugged in to resolve computer issues.

    thanks for your help
    Bren

    Thread Starter Logozuu

    (@logozuu)

    Thanks Michael

    I’ll look into your suggestions and provide feedback by tomorrow

    Thread Starter Logozuu

    (@logozuu)

    Hi Michael

    thanks for getting back to me. here is a link to the snipboard image

    https://snipboard.io/4hRjyl.jpg

    I’ll check out the article.

    cheers
    bren

    Thread Starter Logozuu

    (@logozuu)

    Hi Champ

    Thank you for getting back to me so promptly. I thought that might be the case. So I’m not going mad!! I began to create the pages logging in and out constantly. A bit of a pain but you get used to it.

    I’ve also managed to figure out how to format the forms in the WordPress admin to my brand although I can’t seem to figure out how to alter the button shape and color without resorting to CSS.

    best regards
    Bren

Viewing 12 replies - 16 through 27 (of 27 total)