lonkoenig

Just cleaning up support threads. Sounds like you got this resolved?
Do you mind sharing what the problem was for future visitors to the support site?

The warning is for sites that attempt to keep elements positioned as the window scrolls. That not what’s going on here. The plugin is not managing visible objects, so that warning doesn’t apply.

When you say the event is not firing in GA, how are you testing? You’ll want to view real-time events.
The FAQ covers all the installation issues we’ve seen so far.

A common issue is filtering out your own traffic. It is common to filter the IP or domain of dev or local traffic.

Do you mind sharing which site is having the issue?

With Google Tag Manager, you enter your ID when you set up the Analytics tag.
The plugin should recognize that you’re running GTM and use the GTM method for sending events: DataLayer.push().
The Analytics object already knows your ID.

How are you testing for events?
I usually pull up the Analytics Reporting for the property then watch the Real-Time:Event graph.

It sounds like you’ve already done the troubleshooting from the FAQ.

Make sure the Trigger for your Analytics tag is firing on the page where you want to record events. (Usually you fire the main Analytics tag on every page.)

(Since we do a lot GTM work, we define a variable “universal_analytics_id” so we don’t have to copy-and-paste the ID into multiple tags.)

And, of course, make sure you’re looking at the right property when looking for events. I was beating my head against missing events last week when I realized I was using the ID from a test property. Doh.

• This reply was modified 7 years, 10 months ago by lonkoenig.
• This reply was modified 7 years, 10 months ago by lonkoenig.

Following up on this.
Looks like it’s working now?
Did an update fix it, or did you change a setting?
I always want to add to the documentation to help new users.
Thanks.

Sorry we missed this request earlier.
Are you using percentage or “elements to track?”
If you scroll past an element and then back up, it won’t fire a second event for that element. Most users are just tracking which elements are being seen. Not the order in which they are seen.

If users are jumping to section via navigation, you might be able to put events on your navigation.

Before I discovered the ScrollDepth jQuery, I used the https://www.customd.com/articles/13/checking-if-an-element-is-visible-on-screen-using-jquery code to monitor is specific elements were visible on screen and fire events when the visibility changed.

Good luck with your project.

Thanks, Erik.
Check your mail for a link ??