lonndugan

Not resolved. Conditional Shipping and Payments plugin did not work. Still need method to show PO# Payment only to credit approved accounts.

I think the plugin we were using was free at one time. It had since become a paid plugin, but we didn’t use it again. We purchased the pay with purchase order from wooommerce and installed it. That fixed the problem.

briefly: Does your Woocommerce purchase order payment gateway allow buyer to enter arbitrary purchase order number, or must the PO# match something predetermined?

• This reply was modified 1 year, 2 months ago by lonndugan.

@carolm29 your purchase order payment gateway description says purchase order must be provided by merchant in manual agreement.

We don’t provide the purchase order number in advance. We want the buyer to be able to enter a purchase order number of their choosing in order to bypass paypal or credit card payment options and submit order. We will review and approve the order after submission if it is a credit approved account (otherwise we contact customer by phone and obtain credit approval or credit card number). Does your purchase order payment gateway work this way so the customer can enter any purchase order number and not just one provided by us in advance?

• This reply was modified 1 year, 2 months ago by lonndugan.

And yes, I already tried a standard WordPress theme like 2022 and storefront with no luck.

So, with all this info, can you help me get purchase order payments back as payment option?

• This reply was modified 1 year, 2 months ago by lonndugan.

@ckadenge here is the screen shot https://snipboard.io/RT5vHd.jpg

Here is the screenshot you requested from
WooCommerce → Settings → Payments

https://snipboard.io/VvZsLh.jpg

Woocommerce updated. See screen shot at https://snipboard.io/6sRW2g.jpg that shows payment options offered to credit approved wholesale dealer. It should include option to ‘pay by purchase order’ which then means they don’t have to use paypal or a credit card. But that option is not being presented on checkout page.

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Engine MyISAM<br>wpstg1_spbc_backups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_bfp_blocked: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_firewall_data_temp: Data: 8.43MB + Index: 11.86MB + Engine MyISAM<br>wpstg1_spbc_firewall_logs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_firewall__personal_countries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_firewall__personal_countries_temp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_firewall__personal_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_firewall__personal_ips_temp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_monitoring_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_scan_frontend: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_scan_links_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_scan_results: Data: 3.52MB + Index: 0.89MB + Engine MyISAM<br>wpstg1_spbc_scan_signatures: Data: 0.07MB + Index: 0.02MB + Engine MyISAM<br>wpstg1_spbc_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_spbc_traffic_control_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpstg1_taxonomymeta: Data: 0.00MB + Index: 0.02MB + Engine MyISAM<br>wpstg1_termmeta: Data: 0.22MB + Index: 0.34MB + Engine InnoDB<br>wpstg1_terms: Data: 0.04MB + Index: 0.07MB + Engine MyISAM<br>wpstg1_term_relationships: Data: 0.54MB + Index: 1.12MB + Engine MyISAM<br>wpstg1_term_taxonomy: Data: 0.05MB + Index: 0.04MB + Engine MyISAM<br>wpstg1_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_um_metadata: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_usermeta: Data: 2.65MB + Index: 1.05MB + Engine MyISAM<br>wpstg1_users: Data: 0.09MB + Index: 0.07MB + Engine MyISAM<br>wpstg1_vtwpr_purchase_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpstg1_vtwpr_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpstg1_vtwpr_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpstg1_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM<br>wpstg1_wc_category_lookup: Data: 0.03MB + Index: 0.05MB + Engine MyISAM<br>wpstg1_wc_customer_lookup: Data: 0.06MB + Index: 0.05MB + Engine MyISAM<br>wpstg1_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wc_order_product_lookup: Data: 0.58MB + Index: 0.42MB + Engine MyISAM<br>wpstg1_wc_order_stats: Data: 0.11MB + Index: 0.07MB + Engine MyISAM<br>wpstg1_wc_order_tax_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM<br>wpstg1_wc_product_meta_lookup: Data: 0.42MB + Index: 0.52MB + Engine MyISAM<br>wpstg1_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpstg1_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wfblockediplog: Data: 0.07MB + Index: 0.05MB + Engine MyISAM<br>wpstg1_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wfconfig: Data: 0.44MB + Index: 0.01MB + Engine MyISAM<br>wpstg1_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wffilemods: Data: 19.66MB + Index: 1.98MB + Engine MyISAM<br>wpstg1_wfhits: Data: 0.91MB + Index: 0.10MB + Engine MyISAM<br>wpstg1_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wpstg1_wfknownfilelist: Data: 14.97MB + Index: 0.61MB + Engine MyISAM<br>wpstg1_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wflogins: Data: 0.35MB + Index: 0.07MB + Engine MyISAM<br>wpstg1_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpstg1_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpstg1_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wfpklist_template_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wfstatus: Data: 0.07MB + Index: 0.04MB + Engine MyISAM<br>wpstg1_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpstg1_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpstg1_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpstg1_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_woocommerce_order_itemmeta: Data: 5.52MB + Index: 6.03MB + Engine InnoDB<br>wpstg1_woocommerce_order_items: Data: 1.52MB + Index: 0.23MB + Engine InnoDB<br>wpstg1_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_woocommerce_sessions: Data: 18.55MB + Index: 0.45MB + Engine InnoDB<br>wpstg1_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpstg1_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpstg1_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpstg1_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wpmerge_options: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wpstg1_wpr_rucss_resources: Data: 0.34MB + Index: 0.01MB + Engine MyISAM<br>wpstg1_wpr_rucss_used_css: Data: 767.67MB + Index: 0.59MB + Engine MyISAM<br>wpstg1_wpstg_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_wp_phpmyadmin_extension__errors_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpstg1_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpstg1_yoast_indexable: Data: 11.25MB + Index: 1.38MB + Engine MyISAM<br>wpstg1_yoast_indexable_hierarchy: Data: 0.35MB + Index: 0.78MB + Engine MyISAM<br>wpstg1_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpstg1_yoast_primary_term: Data: 0.05MB + Index: 0.05MB + Engine MyISAM<br>wpstg1_yoast_seo_links: Data: 0.09MB + Index: 0.03MB + Engine MyISAM<br>wpstg1_yoast_seo_meta: Data: 0.12MB + Index: 0.11MB + Engine MyISAM<br>wptx_actionscheduler_actions: Data: 172.32MB + Index: 42.65MB + Engine MyISAM<br>wptx_actionscheduler_claims: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wptx_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wptx_actionscheduler_logs: Data: 126.38MB + Index: 66.88MB + Engine MyISAM<br>wptx_ac_abandoned_cart_history_lite: Data: 4.52MB + Index: 0.00MB + Engine InnoDB<br>wptx_ac_email_templates_lite: Data: 0.03MB + Index: 0.00MB + Engine InnoDB<br>wptx_ac_guest_abandoned_cart_history_lite: Data: 0.16MB + Index: 0.00MB + Engine InnoDB<br>wptx_ac_sent_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wptx_bpspro_db_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_bpspro_login_security: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_bpspro_mscan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_bpspro_seclog_ignore: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_cleantalk_ac_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_cleantalk_connection_reports: Data: 0.10MB + Index: 0.00MB + Engine MyISAM<br>wptx_cleantalk_no_cookie_data: Data: 1.19MB + Index: 0.62MB + Engine MyISAM<br>wptx_cleantalk_sessions: Data: 1.07MB + Index: 0.79MB + Engine MyISAM<br>wptx_cleantalk_sfw: Data: 0.18MB + Index: 0.35MB + Engine MyISAM<br>wptx_cleantalk_sfw_logs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM<br>wptx_cleantalk_sfw_personal: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_cleantalk_spamscan_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_cleantalk_ua_bl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_cleantalk_wc_spam_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_commentmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wptx_comments: Data: 2.04MB + Index: 0.69MB + Engine MyISAM<br>wptx_dgwt_wcas_index: Data: 4.02MB + Index: 0.17MB + Engine InnoDB<br>wptx_dgwt_wcas_invindex_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wptx_dgwt_wcas_invindex_doclist: Data: 12.03MB + Index: 14.61MB + Engine InnoDB<br>wptx_dgwt_wcas_invindex_wordlist: Data: 3.25MB + Index: 2.44MB + Engine InnoDB<br>wptx_dgwt_wcas_stats: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>wptx_dgwt_wcas_tax_index: Data: 0.20MB + Index: 0.05MB + Engine InnoDB<br>wptx_dgwt_wcas_var_index: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wptx_is_inverted_index: Data: 10.83MB + Index: 9.51MB + Engine MyISAM<br>wptx_lctr2_conf: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_lctr2_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_lctr2_migrations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_lctr2_relations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_mclean_refs: Data: 0.26MB + Index: 0.12MB + Engine MyISAM<br>wptx_mclean_scan: Data: 0.16MB + Index: 0.05MB + Engine MyISAM<br>wptx_ms_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_options: Data: 1046.79MB + Index: 154.54MB + Engine MyISAM<br>wptx_pmxe_exports: Data: 0.89MB + Index: 0.00MB + Engine MyISAM<br>wptx_pmxe_google_cats: Data: 0.26MB + Index: 0.05MB + Engine MyISAM<br>wptx_pmxe_posts: Data: 5.88MB + Index: 2.57MB + Engine MyISAM<br>wptx_pmxe_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_pmxi_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_pmxi_hash: Data: 0.39MB + Index: 0.37MB + Engine MyISAM<br>wptx_pmxi_history: Data: 0.01MB + Index: 0.00MB + Engine MyISAM<br>wptx_pmxi_images: Data: 0.20MB + Index: 0.08MB + Engine MyISAM<br>wptx_pmxi_imports: Data: 3.03MB + Index: 0.00MB + Engine MyISAM<br>wptx_pmxi_posts: Data: 1.70MB + Index: 0.69MB + Engine MyISAM<br>wptx_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine MyISAM<br>wptx_postmeta: Data: 45.48MB + Index: 18.01MB + Engine MyISAM<br>wptx_posts: Data: 9.14MB + Index: 1.60MB + Engine MyISAM<br>wptx_posts1: Data: 9.45MB + Index: 1.35MB + Engine MyISAM<br>wptx_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM<br>wptx_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM<br>wptx_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_revslider_navigations: Data: 0.01MB + Index: 0.00MB + Engine MyISAM<br>wptx_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_revslider_sliders: Data: 0.03MB + Index: 0.00MB + Engine MyISAM<br>wptx_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_revslider_slides: Data: 0.26MB + Index: 0.00MB + Engine MyISAM<br>wptx_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_auth_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_backuped_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_backups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_bfp_blocked: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_firewall_data_temp: Data: 8.43MB + Index: 11.86MB + Engine MyISAM<br>wptx_spbc_firewall_logs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_firewall__personal_countries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_firewall__personal_countries_temp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_firewall__personal_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_firewall__personal_ips_temp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_monitoring_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_scan_frontend: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_scan_links_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_scan_results: Data: 3.52MB + Index: 0.89MB + Engine MyISAM<br>wptx_spbc_scan_signatures: Data: 0.07MB + Index: 0.02MB + Engine MyISAM<br>wptx_spbc_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_spbc_traffic_control_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wptx_taxonomymeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM<br>wptx_termmeta: Data: 0.23MB + Index: 0.34MB + Engine InnoDB<br>wptx_terms: Data: 0.04MB + Index: 0.07MB + Engine MyISAM<br>wptx_term_relationships: Data: 0.54MB + Index: 1.13MB + Engine MyISAM<br>wptx_term_taxonomy: Data: 0.05MB + Index: 0.04MB + Engine MyISAM<br>wptx_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_um_metadata: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_usermeta: Data: 4.28MB + Index: 1.88MB + Engine MyISAM<br>wptx_users: Data: 0.19MB + Index: 0.14MB + Engine MyISAM<br>wptx_vtwpr_purchase_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wptx_vtwpr_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wptx_vtwpr_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wptx_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine MyISAM<br>wptx_wc_admin_note_actions: Data: 0.05MB + Index: 0.01MB + Engine MyISAM<br>wptx_wc_category_lookup: Data: 0.03MB + Index: 0.05MB + Engine MyISAM<br>wptx_wc_customer_lookup: Data: 0.12MB + Index: 0.10MB + Engine MyISAM<br>wptx_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wptx_wc_order_product_lookup: Data: 1.24MB + Index: 0.92MB + Engine MyISAM<br>wptx_wc_order_stats: Data: 0.24MB + Index: 0.13MB + Engine MyISAM<br>wptx_wc_order_tax_lookup: Data: 0.03MB + Index: 0.04MB + Engine MyISAM<br>wptx_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + 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I checked error logs but there was confidential information from submitted emails so I deleted the logs and tried to force the error again. Now the logs are blank.

FYI: The same form is loading the correct disclaimer on the contact us page.

There is nothing in the “Alternative Disclaimer Text.” When I did put something in there it did not overwrite the problem disclaimer with the wrong address. What else could it be?

Thank you for your reply and help. This is a longstanding issue not related to any recent changes and thus not a page caching issue:

The disclaimer says: (emphasis added to incorrect address):

By submitting this form, you are consenting to receive marketing emails from: NAMI Toledo, 2753 West Central Avenue, Toledo, OH, 43606 US, https://www.namitoledo.org. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe? link, found at the bottom of every email. Emails are serviced by Constant Contact.

The address should say 4334 Secor Rd – Toledo, OH 43623 USA

Oddly enough, when I am logged in as admin It shows the right address. Also note, when my client logged in to their constant contact dash, it shows the right address. It is only wrong on front end for non logged in visitors.

• This reply was modified 2 years, 2 months ago by lonndugan.

Thank you for replies: The issue continues.

I understand BPS doesn’t lock anybody out by their IP, but that it captures the username against which the login was attempted as well as the IP# of the ‘person’ or script or bot that fails the login.

– The username against which the login attempt is targeted is NOT a published user or author name.

– The IP# being captured is the IP# for shared hosting on my dedicated server.

– I do not have a proxy server.

– BPS works well on other domains on the same server.

The BPS lockout report cause a concern that somebody or some script is getting into the server or site through some kind of back door and trying to then login as one of the admin accounts. But it is only happening on this one account.

Can I safely whitelist my own server IP# or would that give somebody with back door access a way in to hack the site?

Nevermind, I found the answer on tools, child themes, files, where an export button is offered. This topic doesn’t seem to have been covered here before because a search for export or download returned no results..

Sorry, the page needing help is https//agandfarmsupply.com