Howdy @jocelynll! ??
My name is Allen, and I’m a developer advocate for WooCommerce. I found your post and wanted to follow up with you. Sorry to hear about the trouble this caused for you and your customers. If you have some time in the next few days, I’d like to connect with you to find out more about what happened and see if we can figure out the root cause.
You can email me at [email protected], or reach out to me in our Slack community (https://woocommerce.com/community-slack/).
Looking forward to chatting.