LordSprocket

Hi maxximal

Did you find a solution for this, I too would be interested in setting the default sort to random.

Thanks

Hello @markevans

The site url & email address must first be set in the WordPress settings (Genreral settings).

Then the blue button should be populated with the correct details.

Solved this issue on this site and another on a different server.

Created a firewall rule:
Allow outgoing to 173.230.138.242 on port 443/tcp

All works fine now

Thanks Yorman,

I now have a key but can’t enter it to the settings.

I found your instructions in another thread (https://www.ads-software.com/support/topic/sucuri-get_logs-key-not-set?replies=2) but despite hitting ‘reset plugin options’ a couple of times I don’t have a form field there, simply a recover button which results in a 500 error after a period.

Hi Yorman,

I stumbled across this topic when searching the same problem, I’ve just installed the Sucuri Security plugin on my site.

When clicking the (correctly labelled) ‘Generate API button’ I get a 500 Internal Server Error, which I thought was maybe a firewall issue / connection timeout issue (I’ve had to add everything to the firewall tonight to get things working!).

Is your offer:

If the email and domain appear correctly in the big blue button then you can contact me through this email [email protected] and I can generate the key for you.

open to all?

If so, do I just need to email [email protected] or would I need to quote anything specific?

Many thanks in anticipation.

Steve

Hi David

We did, although not with Namesco (or Plesk!), it turned out to be the client installed theme that was calling home for updates on every page load. I forget now if we stopped it calling home or added the necessary ip address to the firewall, but either way it resolved.

Hope that helps in some way.