Lorenzo Fracassi

Thanks a lot @bikemn for the temporary fix, enabling the arrows did fix the problem. We hope in an update soon since it’s a very annoying bug that affects the design of the sites.

@kpbryce132 Yeah, at the moment it’s the only solution. Reverting or disabling the plugin via file manager/ftp.

The developers seem aware of the problem, I noticed they have just retired the update, now the latest version is 3.10.0. https://it.www.ads-software.com/plugins/backwpup

Hope they’ll fix the bug with 4.0 soon.

I noticed they have just retired the update, now the latest version is 3.10.0. https://it.www.ads-software.com/plugins/backwpup

Hope they fix the bug with 4.0 soon.

Hi. Same here. @karaage23, at the moment, the only way to fix this is to disable the plugin, for example renaming the folder of the plugin via FTP (or your hosting file manager). Or reverting to the previous version replacing the updated folder with the folder of the previous version.

Thanks for your answer, I received also a message from UAG developers and they found the issue, so it was something by their side. They will include the fix in one of the next updates.

Keep this information so that if everyone else has that problem you can tell them UAG is working on it ??

Cheers

Hi, thanks for your answer!

Glad to see that you manage to solve it, I’ll open a ticket on your site as you requested.

Thank you very much for the help!

Thanks a lot @bretweinraub99, had the same problem and that fixed it.

Hi! I recommend to ask in the Spanish forum so they can give you support in your language. – Hola, recomiendo preguntar en el foro en espa?ol.

You can post your question in this section: https://es.www.ads-software.com/support/forum/instalacion/

Hi, I recommend asking at Contact Forms 7 forum so the plugin’s developers and support community can help you with this.

• This reply was modified 5 years, 7 months ago by Lorenzo Fracassi.

Happy to announce that the problem is fixed with the new update of the plugin that is rolling out! Thanks to the dev for fixing it!

The same happens to me, the problem and a possibile solution is well described here: LINK.

If you try to save a form with a link with a target=blank attribute, the form will return blank, as if you deleted all fields. You can recover some of the fields looking for the form entry in the wp_post table in the database.
The forms that already have the target=blank attribute work well, but pay attention if you want to edit them: first of all remove the “target=blank” attribute from the link and only then save and exit.

It’s not a workaround but at the moment is the best I can come up with to avoid this error.

Another form plugin I have in another site doesn’t return this error so I hope it’s something that can be fixed

Hi,
do you have the latest WordPress version installed on your site? The superscript tag ^th actually works with the latest build, both with the default editor and Gutenberg.

If your WordPress version is not updated please do a backup of your site (it’s very important in case something goes wrong!), update WordPress and try again.

Please let us know if the problem is solved