lorias
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It’s just stupid because BetterDocs is the only good Docs plugin we have found so far and it doesn’t work due to this bug. So the Pro version is bought unnecessarily, which is a bit inconvenient.
Several versions later, I am sorry to say that the error still exists. Is there perhaps an update why it has not been fixed yet?
Ah all good, misunderstandings happen, maybe it was also because I did not describe the problem correctly. i am Glad that it is fixed. I thank you for the cooperation, super support you get here!
The red marked parts show what I mean
How it doesn’t look right (OceanWP): https://cdn.discordapp.com/attachments/817819235879354419/909852547941040188/unknown.pngHow it should look (Twenty Twenty-One): https://cdn.discordapp.com/attachments/817819235879354419/909852849654095902/unknown.png
In their screencast, they have exactly the same error as I do. Your sliders are all set to 0, although there should be values and the colors that you can otherwise select with the field are written there as e.g. #fff. With the Twenty Twenty-One theme I don’t have the problem, I can select all the colors with the pick field and optionally write the hex values into it. The sliders are not set to 0.
I use Edge and Firefox on both my Surface 7 pro and my desktop PC. The surface is 12.3 inches and my pc screen is 27 inches.
I feel like I’m not being fully understood with my request. When I am at home, I can send again two screenshots that clarify the problem in more detail
Hey!
I wrote a little with the support and at some point I found out that it is related to our theme. This one is called “Ocean WP”, with others it still works. Unfortunately support hasn’t replied since Thursday, so I don’t know if the bug has been registered and started to fix it. It is unfortunately a hindrance to continue without this certainty. Since the support misunderstood me at the beginning, I still have a screenshot with boxes what exactly is broken with me. I tested it on another site as well, it is a bug with the theme and reproducible.
https://cdn.discordapp.com/attachments/817819235879354419/908330066486894592/unknown.png
I am aware that I have to take these. However, I had hoped that BetterDocs would offer the possibility and variety to change such settings as well. It offers more ingenuity for the pages and provides a friendlier feeling that is conveyed.
I would like to thank you for your help and have a pleasant day.
Hi @abidhasan112,
Currently the site is in “maintenance mode” so our users cannot access it. I’ve put two screenshots of the problem below, don’t be surprised, some colors are chosen weirdly for testing purposes. The error is really visible, at the post “ELEMENTOR #978”, if you clicked on it. There is this described white to see, which it is. The first screenshot shows the layout of the page as it should normally be, with the transparent background and the ship in the background. On the left side I also screenshotted the settings for the background, if it should be relevant. There you can also see on which of the pages I am. If it is nevertheless wanted, I will create an account, with which one can look at the problem
Docs Page:
https://cdn.discordapp.com/attachments/817819235879354419/907576511366844426/unknown.pngSingle Docs Page:
https://cdn.discordapp.com/attachments/817819235879354419/907576645416796170/unknown.png