Hi Michael,
I’ll send them a message just to see if they can assist. I installed the website using a tutorial on youtube and everything seemed to be coming along good until not being able to access it recently.
I used an online tutorial to uninstall WordPress via my Hostgator cPanel and reinstalled it using quick install but the problem still wasn’t resolved.
I’m contemplating deleting the website and starting again from scratch but I’m nervous because I’m not sure if deleting the website will also delete my domain name etc. since I’m not too familiar with everything.
What do you think?