lpcs007

yes, the filename is .csv in lowercase

I created a contact in the plugin manually and exported it to CSV and changed the email to not overwrite the current one and tried to import it as if it were a new contact and got the same error: “Your file is not a correctly-formatted CSV file. Please check your file format. If you continue to have issues please contact support.”

but I tried using the same CSV I sent you and it didn’t work.
Do you think it could be a permission issue? perhaps permission on the folder where the CSV should be saved.

I checked everything you said.

CSV: https://drive.google.com/file/d/1aGhzmiYREZ9FQ42fNj3Oqe2n6dehGiSx/view?usp=sharing