ls1146

[ultimatemember form_id=625] .. or isnt this shortcode working anymore? Thanks for your help!

Is the problem solved? Because i have the same issue after i changed to PHP 8.1 ??

Hey Oliver,

sorry for the late reply – it was a bit stressful before my vacation. I was able to solve the problem using the browser’s development console – the problem was not due to the plugin, but due to an export-import error.
I exported the version of my production system and imported it into my test system – the problem with H5P is that it still partially uses the domain of the production system. While I still can’t explain why it tracks for some people and not for some.
When I did all the updates directly in the production system (i.e. without the export and import), there were no such problems and it runs fine.

Sorry for the inconvenience! And thanks for your great support!

Cheers
Lisa

Ah, got it! If someone has the same problem, maybe this will help:

I had not selected a specific role where I can edit the profile (in the user roles). After selecting the specific roles I want to be able to change, it worked!

It’s a little confusing because in the “question mark” it says that if I don’t select a role, that I can edit the profiles of all roles. Unfortunately, that did not work.

Hello!

Thank you – if i click on the gear icon i can’t see the “edit profile” link. I just see something like: Delete account, deactivate account, login as the user..?
How do i get to see the edit profile link?

Thank you! ??

Hi @champsupertramp,

thank you for your Response! That helped me a lot.
But now if I open the Profile there are all the Information that i wanted, but there is still a button “Profile refresh”. I don’t want to allow them to Change their data, but i want that the users can see their data. If I Change the Settings that the users can’t edit their Profile, the users dont see their data like birth date and so not anymore.

May you help me with this? That would be awesome!
Thank you so mcuh! ??

Regards,
L