lsmike

Howdy @humpyers,

This extra output is a known issue in our cPanel user-end plugin and should be fixed in the next release. It should not have any effect on your site’s normal operation.

As a temporary fix you can manually unflag the installation and then refresh status on the cPanel user-end plugin’s cache management page.

If you do happen to have another cache plugin installed, please disable that plugin before attempting to enable the LSCWP plugin on that site or check your WordPress dashboard for more information.

If you still have issues after following the steps mentioned, you can submit a ticket with us here for further investigation: https://store.litespeedtech.com/store/submitticket.php

Regards,
-Michael

Hello @mi5t4n ,

I’m going to mark this topic “Resolved”, due to lack of activity.

If you still need help, let us know and we’ll be happy to reopen the topic.

Thanks!

Hello @osd,

I’m going to mark this topic “Resolved”, as it appears to have been resolved in the submitted ticket.

“After our checking, the images with empty LiteSpeed Optimization is not available to compress (the image is already compressed).”

We plan to make it clearer when images can not be optimized because they are already compressed in a future version.

Hello @phoenixblue,

I’m going to mark this topic “Resolved”, due to lack of activity.

If you still need help, let us know and we’ll be happy to reopen the topic if necessary.

Thanks!

Hello @kallym,

I’m going to mark this topic “Resolved”, due to lack of activity.

If you still need help, please try @ixaris’ suggestion and let us know how it went.

We’ll be happy to reopen the topic if necessary.

Thanks!

• This reply was modified 5 years, 6 months ago by lsmike.

For anyone following this topic, the issue is still being looked into.

Hi @zick123 ,

I’m going to mark this topic “Resolved”, due to lack of activity.

If you still need help, please provide the previously requested information.

We’ll be happy to reopen the topic if necessary.

Thanks!

Hello @mrwhitesr,

I’m going to mark this topic “Resolved”, due to lack of activity.

If you still need help, let us know and we’ll be happy to reopen the topic if necessary.

Thanks!

Hi,

I’m going to mark this topic “Resolved”, due to lack of activity.

If you still need help, please try the steps provided by @qtwrk and let us know how it goes.

We’ll be happy to reopen the topic if necessary.

Thanks!

For anyone following this topic, the issue is still being investigated.

Hello @shakensoul,

I’m going to mark this topic “Resolved”, due to lack of activity.

It looks like @qtwrk answered your question, but if you still need help just let us know and we’ll be happy to reopen the topic if necessary.

Thanks!
-Michael

Hello @trooby,

I’m going to mark this topic “Resolved”, due to lack of activity.

If you still have questions about our WebP replacement, let us know and we’ll be happy to reopen the topic.

Thanks!
-Michael

For anyone who may be following this topic, we are still in the process of investigating the issue.

Regards,
-Michael

Hello @tbrady85,

It looks like you figured things out, based on our Slack message history, so I am going to mark this topic “Resolved”.

I remembered my client switched to a new domain about 5 months ago where the LScache plugin was already installed. I had to click the “Reset IAPI” button and now its working.

If I’m mistaken and your still having trouble, let us know and we’ll be happy to reopen the topic if necessary.

Thanks!
-Michael

Hello @jquisenberry,

I’m going to mark this topic “Resolved”, due to lack of activity.

Have you tried generating the images using the LiteSpeed Image Optimization Tool
or renaming the file as @qtwrk suggested?

If neither of these suggestions addressed your issue let us know and we’ll be happy to reopen the topic.

Thanks!
-Michael