Loyiso Somacele

I have updated the php updates through cPanel.

I am trying to test email delivery notifications from a new website that I inherited, and this is the error log I am receiving.
I recently updated the php version, however, the problem still persists.

Kindly assist.

Versions:
WordPress: 6.4.2
WordPress MS: No
PHP: 7.4.33
Easy WP SMTP: 2.2.0

Params:
Mailer: smtpcom
Constants: No
Api Key: Yes
Channel: Yes

Debug:
Email Source: Easy WP SMTP Mailer: SMTP.com api_key: invalid

Thank you very much for your reply. I don’t have the credentials for SMTP.com, is it possible to get the API key through other means or cPanel?

• This reply was modified 9 months, 3 weeks ago by Loyiso Somacele.

Thank you very much, for your assistance.

I have recently received the cpanel credentials, and I have managed to login into WordPress.

The current php (outdated) version was preventing it from sending email notifications. It is also causing WP Forms not to send email notifications, may you kindly assist with updating the php version.

Thank you.

thank you very much, the only problem is that I don’t have credentials to cpanel.

Thank you for your response. Unfortunately I don’t have access to the database, I am not the developer that created this site.