lucidlens

That’s it. Finally!!! Thank your so much! We’ll play around a bit but I think it’s working fine now.

OK. We found the reason. I disabled all Plugins and voila, it works! BUT: The bad guy is “WPML Multilingual CMS”: https://wpml.org

I would be extremely happy if you could check how we can fix that!

hey, I would be very happy to start with site reviews. Do you have any recommendations or ideas?

… the dev asked me to tell you that it works on dev site but not mine.

here are some logs:

[2024-08-18 15:19:15] User: 2 Array ( [0] => shortcode: [1] => [site_reviews_summary assigned_terms=”chatbot_id_chatbot-ti175w” hide=”bars,if_empty,summary”] [2] => rating: [3] => <div class=”glsr glsr-default” id=”glsr_e3cf2173″ data-from=”shortcode” data-shortcode=”site_reviews_summary” data-hide=”[&quot;bars&quot;,&quot;if_empty&quot;,&quot;summary&quot;]”><div class=”glsr-summary-wrap”> <div class=”glsr-summary”> <div class=”glsr-summary-rating”><span class=”glsr-tag-value”>4,3</span></div> <div class=”glsr-summary-stars”><div class=”glsr-star-rating glsr-stars” role=”img” aria-label=”Rated 4,3 out of 5 stars based on 3 ratings” data-rating=”4.3″ data-reviews=”3″><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-half” aria-hidden=”true”></span></div></div> </div> </div></div> ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms return term: [1] => Array ( [term_id] => 175 [term_taxonomy_id] => 175 ) [2] => chatbot-ti175w [3] => 175 ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms botId: [1] => chatbot-ti175w [2] => chatbot_id_chatbot-ti175w ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms starting term: [1] => chatbot_id_chatbot-ti175w ) [2024-08-18 15:19:15] User: 2 Array ( [0] => shortcode: [1] => [site_reviews_summary assigned_terms=”chatbot_id_chatbot-zwzvof” hide=”bars,if_empty,summary”] [2] => rating: [3] => <div class=”glsr glsr-default” id=”glsr_87d574a9″ data-from=”shortcode” data-shortcode=”site_reviews_summary” data-hide=”[&quot;bars&quot;,&quot;if_empty&quot;,&quot;summary&quot;]”><div class=”glsr-summary-wrap”> <div class=”glsr-summary”> <div class=”glsr-summary-rating”><span class=”glsr-tag-value”>4,3</span></div> <div class=”glsr-summary-stars”><div class=”glsr-star-rating glsr-stars” role=”img” aria-label=”Rated 4,3 out of 5 stars based on 3 ratings” data-rating=”4.3″ data-reviews=”3″><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-half” aria-hidden=”true”></span></div></div> </div> </div></div> ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms return term: [1] => Array ( [term_id] => 174 [term_taxonomy_id] => 174 ) [2] => chatbot-zwzvof [3] => 174 ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms botId: [1] => chatbot-zwzvof [2] => chatbot_id_chatbot-zwzvof ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms starting term: [1] => chatbot_id_chatbot-zwzvof ) [2024-08-18 15:19:15] User: 2 Array ( [0] => shortcode: [1] => [site_reviews_summary assigned_terms=”chatbot_id_chatbot-ipp0iv” hide=”bars,if_empty,summary”] [2] => rating: [3] => <div class=”glsr glsr-default” id=”glsr_387c367d” data-from=”shortcode” data-shortcode=”site_reviews_summary” data-hide=”[&quot;bars&quot;,&quot;if_empty&quot;,&quot;summary&quot;]”><div class=”glsr-summary-wrap”> <div class=”glsr-summary”> <div class=”glsr-summary-rating”><span class=”glsr-tag-value”>4,3</span></div> <div class=”glsr-summary-stars”><div class=”glsr-star-rating glsr-stars” role=”img” aria-label=”Rated 4,3 out of 5 stars based on 3 ratings” data-rating=”4.3″ data-reviews=”3″><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-half” aria-hidden=”true”></span></div></div> </div> </div></div> ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms return term: [1] => Array ( [term_id] => 173 [term_taxonomy_id] => 173 ) [2] => chatbot-ipp0iv [3] => 173 ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms botId: [1] => chatbot-ipp0iv [2] => chatbot_id_chatbot-ipp0iv ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms starting term: [1] => chatbot_id_chatbot-ipp0iv ) [2024-08-18 15:19:15] User: 2 Array ( [0] => shortcode: [1] => [site_reviews_summary assigned_terms=”chatbot_id_chatbot-lc0u5h” hide=”bars,if_empty,summary”] [2] => rating: [3] => <div class=”glsr glsr-default” id=”glsr_26b87797″ data-from=”shortcode” data-shortcode=”site_reviews_summary” data-hide=”[&quot;bars&quot;,&quot;if_empty&quot;,&quot;summary&quot;]”><div class=”glsr-summary-wrap”> <div class=”glsr-summary”> <div class=”glsr-summary-rating”><span class=”glsr-tag-value”>4,3</span></div> <div class=”glsr-summary-stars”><div class=”glsr-star-rating glsr-stars” role=”img” aria-label=”Rated 4,3 out of 5 stars based on 3 ratings” data-rating=”4.3″ data-reviews=”3″><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-half” aria-hidden=”true”></span></div></div> </div> </div></div> ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms return term: [1] => Array ( [term_id] => 172 [term_taxonomy_id] => 172 ) [2] => chatbot-lc0u5h [3] => 172 ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms botId: [1] => chatbot-lc0u5h [2] => chatbot_id_chatbot-lc0u5h ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms starting term: [1] => chatbot_id_chatbot-lc0u5h ) [2024-08-18 15:19:15] User: 2 Array ( [0] => shortcode: [1] => [site_reviews_summary assigned_terms=”chatbot_id_chatbot-fuhqs9″ hide=”bars,if_empty,summary”] [2] => rating: [3] => <div class=”glsr glsr-default” id=”glsr_d99ea930″ data-from=”shortcode” data-shortcode=”site_reviews_summary” data-hide=”[&quot;bars&quot;,&quot;if_empty&quot;,&quot;summary&quot;]”><div class=”glsr-summary-wrap”> <div class=”glsr-summary”> <div class=”glsr-summary-rating”><span class=”glsr-tag-value”>4,3</span></div> <div class=”glsr-summary-stars”><div class=”glsr-star-rating glsr-stars” role=”img” aria-label=”Rated 4,3 out of 5 stars based on 3 ratings” data-rating=”4.3″ data-reviews=”3″><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-half” aria-hidden=”true”></span></div></div> </div> </div></div> ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms return term: [1] => Array ( [term_id] => 171 [term_taxonomy_id] => 171 ) [2] => chatbot-fuhqs9 [3] => 171 ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms botId: [1] => chatbot-fuhqs9 [2] => chatbot_id_chatbot-fuhqs9 ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms starting term: [1] => chatbot_id_chatbot-fuhqs9 ) [2024-08-18 15:19:15] User: 2 Array ( [0] => shortcode: [1] => [site_reviews_summary assigned_terms=”chatbot_id_chatbot-aew6kf” hide=”bars,if_empty,summary”] [2] => rating: [3] => <div class=”glsr glsr-default” id=”glsr_b7346876″ data-from=”shortcode” data-shortcode=”site_reviews_summary” data-hide=”[&quot;bars&quot;,&quot;if_empty&quot;,&quot;summary&quot;]”><div class=”glsr-summary-wrap”> <div class=”glsr-summary”> <div class=”glsr-summary-rating”><span class=”glsr-tag-value”>4,3</span></div> <div class=”glsr-summary-stars”><div class=”glsr-star-rating glsr-stars” role=”img” aria-label=”Rated 4,3 out of 5 stars based on 3 ratings” data-rating=”4.3″ data-reviews=”3″><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-half” aria-hidden=”true”></span></div></div> </div> </div></div> ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms return term: [1] => Array ( [term_id] => 170 [term_taxonomy_id] => 170 ) [2] => chatbot-aew6kf [3] => 170 ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms botId: [1] => chatbot-aew6kf [2] => chatbot_id_chatbot-aew6kf ) [2024-08-18 15:19:15] User: 2 Array ( [0] => site_reviews_terms starting term: [1] => chatbot_id_chatbot-aew6kf ) [2024-08-18 15:19:15] User: 2 Array ( [0] => shortcode: [1] => [site_reviews_summary assigned_terms=”chatbot_id_chatbot-2laozb” hide=”bars,if_empty,summary”] [2] => rating: [3] => <div class=”glsr glsr-default” id=”glsr_d0b73dc9″ data-from=”shortcode” data-shortcode=”site_reviews_summary” data-hide=”[&quot;bars&quot;,&quot;if_empty&quot;,&quot;summary&quot;]”><div class=”glsr-summary-wrap”> <div class=”glsr-summary”> <div class=”glsr-summary-rating”><span class=”glsr-tag-value”>4,3</span></div> <div class=”glsr-summary-stars”><div class=”glsr-star-rating glsr-stars” role=”img” aria-label=”Rated 4,3 out of 5 stars based on 3 ratings” data-rating=”4.3″ data-reviews=”3″><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-full” aria-hidden=”true”></span><span class=”glsr-star glsr-star-half” aria-hidden=”true”></span></div></div> </div> </div></div> )

https://staging2.xpandai.one/assist/

thanks! ??????

Oops, I used the wrong user account. The message was from me.

Hey, I see there’s Version 7.0.17 out there since yesterday. Will the snipped mentioned above work with this version? Best regards!

Thanks for the prompt information!

Hi! Any news regarding the update? I am keen to try your plugin for my use case…

Yes – got that. When do you think you will push the update? Best regards!

Wow that’s a really fast reply and solution. Thanks a lot!