lovinglyhappy

Your plugin has also started to run cronjobs on my site Why? I have not asked for it. If your log files you get from your users really contain, as it has been said above, IP addresses and emails of site users, this would be an absolute violation of the GDPR. You are not entitled to do this, and opt-out is not enough either. It would still be a violation. You would have to make it opt in. It is also unacceptable to simply start cronjobs of this kind (or any, for that matter) without even asking your users. Please state the nature and purpose of that cronjob.

Furthermore, I do not see any opt out. Where is it supposed to be? (I am speaking about the free version.)

• This reply was modified 5 months ago by lovinglyhappy.

Yes, that is what I was referring to in my first post, the warning reading, when translated into English “The connection to […] is not secure. You see this warning, because the website does not support HTTPS.”. I have uploaded a screenshot here.

Thank you again for your reply. Date and time on my notebook (Lenovo/Windows 10) are correct. I am using Panda Dome as antivirus programme and Malwarebytes Windows Firewall Control. I also use AdGuard (but also tried with it deactivated, which did not make a difference.) But I have used them for a few years, and this never happened until the recent two months or so. The certificate shown is the correct one, as shown in your screenshot, too. That is what made it so irritating: Everything seems secure, no mistake visible, and still these warnings…

Thank you for taking the time to let me know that it might be a computer system problem. If it is really just in my system and if others will not see the warning when trying to access my sites, is fine. I can just click through to the pages in my browser. I only want to avoid that others are deterred to visit my sites by a warning that it was insecure.

• This reply was modified 2 years, 4 months ago by lovinglyhappy.
• This reply was modified 2 years, 4 months ago by lovinglyhappy.
• This reply was modified 2 years, 4 months ago by lovinglyhappy. Reason: spelling, wording
• This reply was modified 2 years, 4 months ago by lovinglyhappy. Reason: addition

Hi George,

Thank you very much for checking. Could it be an issue with my individual computer and browser then? I had also asked a friend to check on his computer a while ago, he had no warnings, but I thought maybe it was chance or he had not properly deleted cookies etc.

If it is just my Chrome browser, I can live with it (it even says “insecure connection” when I want to access yahoo.de, can that be right?). My only concern is that others might have the same problem and then not visit my sites. But when it is only my individual browser, (almost) all would be well.

• This reply was modified 2 years, 4 months ago by lovinglyhappy.

Uhm… I was probably so focussed on asking the question that I forgot to browse earlier questions, and there I found the solution: Using “[date]” and “[time]”.

Thank you for already having provided it!

(As to my considerations as to the new law, in order not to mislead anyone: after trying it out, I am not sure the plugin can be used for that “out of the box”, as the generated pdf files may contain personal data, and still be accessible to anyone who has the URL.)

• This reply was modified 2 years, 8 months ago by lovinglyhappy.
• This reply was modified 2 years, 8 months ago by lovinglyhappy.

Hi Dani,

Thank you for your reply. But my questions are, in most parts, not answered with it, as a brief look into your privacy policy does not reveal so much about where your servers are actually located (unless I have overlooked it), even less perhaps than the link I gave above.

Your privacy policy only addresses a very small part of what I have asked, so I would like to point to my questions above once more. And the processing agreement, which I have read, does not answer these questions either.

Actually, I even have to ask one more question: Would the SMTP-servers, or other servers in contact with my subscribers’ data, be, even if in Europe, owned by a company outside of the EU?

I have seen more than once that companies explain to be GDPR-compliant and then, by my own judgement (not as an expert on IT law, but, still…), were either not or perhaps they were for themselves (if so…), but their setup did not allow their users to be compliant. I am not saying that this would be the case with you, but I prefer to look into matters myself. In the end, it is your customers who are responsible on their own, so it is only prudent to check for oneself. Again, I appreciate your efforts to give details, but why not give those I have asked, too, on your website (please forward this to the person in charge?

Also, things are in flux and especially after the recent ruling against the use of Google Analytics I prefer not to have any servers owned by US companies in play at all in touch with the data of subscribers to my newsletters.

I fully understand that it may not be your area of expertise, but these are legitimate questions actually every customer should, in my eyes, ask when dealing with services involving servers.

I therefore suggest to forward my request to those who know about it. I an not too sure it would be the deliverability team anyway, by the way. This would be a question to those of your staff who are involved in actually dealing with the servers or those responsible for your privacy declaration.

Without knowing about location and ownership of the servers my subscribers would come into contact with, an assessment of my own of whether my setup with you would be compliant for sure would be impossible.

You seem to offer a good service; it would be great if you could allow potential customers to also assess the legal side for themselves by providing really all the relevant data.

• This reply was modified 2 years, 12 months ago by lovinglyhappy. Reason: clarified
• This reply was modified 2 years, 12 months ago by lovinglyhappy. Reason: spelling

Hi Dani,

Thank you for your answering that part of my question. I look forward to receiving the other answers from your deliverability team.

P. S.: As I cannot edit my question any longer and only thought of this addition now, one further question: Are the SMTP-servers your own or are you using the services of a company that is ultimately located (or owned by a company located) outside of the EU?

Hi Jarno,

Ok, thank you, then I look forward to that update.

• This reply was modified 3 years, 10 months ago by lovinglyhappy.

Ok, great, thank you, I will installl it.

Thank you for your reply.

But as far as I can see, that link does not refer to the plugin, but to your website…

And as I am am asking about the free version, I believe I cannot use the help desk, according to your website.

However, I do believe my question is very relevant to any user from the EU, it might be helpful to still answer it, for otherwise I do not see how, without these information, one can actually usse it for a EU website?

Ok, thank you.

Hi Aert,

Ok, thank you!

Edit: I sent you an e-mail to the email-address of Complianz.

• This reply was modified 4 years, 6 months ago by lovinglyhappy. Reason: addition

H Mathieu, thank you for your explanations. Yes, there is no common understanding of that – but there is none to the opposite opinion either. While it is convenient to ignore this, it is risky, still, for those who long for security. So to say “should this become a legal obligation” is, strictly speaking, a bit misledaing: The only question can be whether it already is a legal obligation, for the law does (generally speaking now) not become law because of a court ruling, the court ruling, rather (again: generally speaking / in most cases) reveals what the law actually is. Of course, we can still hope that you are right, and it actually is NOT a legal obligation currently. That the new draft does not mention this, is, therefore, good to know, as it may point toward such a unified view.

But it is good that you have the situation in view, and thank you for taking my question as a feature-request.

• This reply was modified 4 years, 6 months ago by lovinglyhappy. Reason: spelling
• This reply was modified 4 years, 6 months ago by lovinglyhappy. Reason: spelling
• This reply was modified 4 years, 6 months ago by lovinglyhappy. Reason: punctuation

Ok, thank you. Let me know when you have come to a conclusion.

Best regards!