LucyLocket

Thank you so much for your help! No doubt I’ll be back on here shortly with another clueless question. Have a wonderful day!

Just spoke with customer care, they are updating the name servers which will supposedly fix everything, fingers crossed this works.

Will do, thanks for your help Scott =)

Do I need to purchase a DNA hosting package in conjunction with the web and domain hosting services? I spoke to customer service yesterday and they didn’t mention that being a requirement… which is odd since companies such as this would typically be eager to flog anything they could!

Ok, well I purchased domain hosting and web hosting via crazydomains.com.au
how do I figure out what is happening with the DNS records?

I’m afraid I have absolutely no idea what that means/ if I’ve done that/ if they are correct!
I just followed the instructions on WP for installation via Fantastico, haven’t done anything more than filling in the info required… =/

Oh okay, that could very well be the issue as it is a new domain… I purchased the domain name and web hosting services via crazy domains this morning.
Will wait overnight and hopefully it will be working by tomorrow, will let you know of the outcome- thank you for your help!

The link provided was https://brightowls.com.au/Welcome/wp-admin/