Luis from Elementor

Hello maczek6000 thank you for your review.

I’m sorry to hear Elementor wasn’t the right fit for your website but nonetheless we appreciate your feedback.

Have a nice day!

Hello and?thank you for your kind words!

We are very glad you are enjoying Elementor and we hope you continue using it for a long time!

Hello doubler007 thank you for your review.

I’m sorry to hear you had a bad experience with your renewal. If you have any questions or concerns on why and how this happened please open a support ticket so our Accounts team can investigate further.

https://elementor.com/help/how-to-submit-a-support-ticket/

Thank you

Hello Norbou thank you for your review!

We appreciate your feedback, if you have a Pro subscription please open a support ticket and our engineers will be glad to share their expertise in this area.

https://elementor.com/help/how-to-submit-a-support-ticket/

Have a nice day!

Hello turbo8, thank you for your review.

We appreciate your feedback and will surely use it to inform future updates and changes.

Have a nice day!

Hello Bob, thank you for your review.

I’m sorry to hear you had a dissapointing experience with support.

Could you share with us your case number or the email associated with your Elementor account?

We’d love to look further into your case.

Thank you

Hello Frederic?thank you for your kind words!

We are very glad you are enjoying Elementor and we hope you continue using it for a long time!

Hello Garique, I’m very sorry to hear about your experience.

Please note that all users of the old Essential plan kept their same features and pricing, they are under what we call a Legacy Plan.

With that being said, please share with me your case number or the email you use for your Elementor account so we can look further into your case.

Thank you

Hello Jeremy, thank you for your feedback.

We are sorry to hear that the latest Elementor changes have not been to your liking.

We understand that Elementor won’t be the right fit for everyone and appreciate the time you took to communicate with us.

Thank you and have a nice day!

Hello Cayuss, thank you for your review.

I understand your frustration, but I’d like to explain the reasons behind the latest Essential plan.

As we plan our upcoming product roadmap, and review how we can implement not only additional features that have been requested, but also new innovative features, we realized that by modifying the Essential Pro subscription, we can better focus our roadmap and invest more to broaden our features. By doing so, we can give our users more flexibility, more capabilities, and more features.

Please also note that it’s possible to upgrade your Essential license to Advanced, which has additional features, and that the upgrade process takes into account what you have already paid, thus you would only need to cover the difference.

Hope this helps!

Hello Farhan?thank you for your kind words!

We are very glad you are enjoying Elementor and we hope you continue using it for a long time!

Hello Maryam?thank you for your kind words!

We are very glad you are enjoying Elementor and we hope you continue using it for a long time!

Hello jaeffekt, thank you for your review.

I understand your frustration with security but would like to mention that fortifying security is a continuous process, not just a single effort. Whenever we identify a threat, we always remain vigilant and release a fix as soon as possible.

Please rest assured that security is one of our main concerns and we do our best to keep Elementor as secure as possible.

Have a nice day!

Hello Rebecca, thank you for your review.

I’m sorry to hear you had a dissapointing experience, could you let us know why?

We’d love to hear your feedback and assist if possible.

Thank you

Hello and thank you for your review.

If you are facing any technical issues we have some resources that can assist:

• You can join our Facebook Community??, which has over 135k+ Elementor users, who can potentially assist you with the issue you’re experiencing.
• You can also look through our vast knowledge base in the Help Center?, which includes FAQs and hundreds of step-by-step guides that cover practically every topic
• You can also check out our Youtube channel? or Elementor Academy? both of which have a lot of tutorials and courses in video format

Hope this helps!