luk4

Hi @umairtahir055

I’m affraid your website have been hacked. Don’t worry though, carefully follow this guide.

When you’re done, you may want to implement some (if not all) of the recommended security measures and start backing up your site.

Best of luck!

Hi @isntisni

I would recommend organizing your menu in a different way. We can of course force the layout to two columns, but you will still run into issues with mobile devices for example. Try creating a different menu or spreading items across multiple levels (level 3, 4, etc.). See: https://learn.www.ads-software.com/lesson-plan/managing-menus/#arranger-menu-items

Otherwise, if you really want to have a two-column submenu and don’t care about mobile devices, you can use the following CSS snippet:

/**
 * Two-Column Dropdown Menu
 * https://www.ads-software.com/support/topic/divide-sub-menu-into-multiple-columns/
 */
@media (min-width: 992px ) {

  .header .navbar-container .main-menu li.two-columns ul.dropdown-menu > li.menu-item {
    width: calc(50% - (var(--wp--preset--spacing--50) / 2));
  }

  .header .navbar-container .main-menu li.two-columns:hover > .dropdown-menu {
    min-width: 460px;
    display: flex;
    flex-direction: row;
    flex-wrap: wrap;
    column-gap: var(--wp--preset--spacing--50);
  }
  
}

Then, you can enable the two-columns effect on a specific sub-menu by adding the two-columns class to “services” item. Check this to do so: https://sevenspark.com/how-to/how-to-add-a-custom-class-to-a-wordpress-menu-item

Best of luck!

You’re welcome ??. Have a nice day!

Alright. Strangely, the code seems coming from the theme itself but this shouldn’t create such as bug. Can you review you Blog Page spacings? In Outside Post Spacing you should see: top: 100px right: 10px bottom: 50px left: 20px If so, try to set right and left to 0.

See: https://wpastra.com/docs/blog-archive-spacing-controls/

@josephineremo Yeah, don’t use this code (make sure you removed it). As mentioned, it’s better to look for the underlying issue than to add a CSS patch on top of the bug without understanding what’s going wrong. Besides, the code is crap.

Thank you for disabling WP Rocket. We now have a better overview. The bug applies to all blog post pages now. It looks worse, but it’s actually better because it’s consistent at least. Don’t worry, we’re going to fix it soon.

Is there a lot of CSS in the Additional CSS of the Customizer (Appearance > Customize)?

@narolainfotech @gingercarl Do not just hide malicious credit card fields on the check out page!

You might think you removed the malware, but your website is still embedding malicious code to your customers. Those “CC fields” is just what you’re able to see, but there are more malicious code running on your website you do not see.

You absolutely have to temporarily close your website as soon as possible, clean everything extensively, force to re-install WordPress files as well as plugins and themes, enhance the security, etc. Follow the mentioned guide carefully, or ask a professional to do so.

Finally, be sure to comply with the regulations in your country:

• Security breaches
  https://ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/guide-to-pecr/communications-networks-and-services/security-breaches/
• UK GDPR data breach reporting (DPA 2018)
  https://ico.org.uk/for-organisations-2/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/personal-data-breaches/

Service providers are required to notify the ICO if a ‘personal data breach’ occurs. They must also notify customers if the breach is likely to adversely affect customers’ privacy, and keep a breach log.

• This reply was modified 1 year, 1 month ago by luk4.

Hi @alvaradopau

You’re using a Post Tags block, which is used to display the current posts’ tags and is intended to be inside a single post template or nested inside a Query Loop block. See: https://www.ads-software.com/documentation/article/post-tags-block/

On your homepage website, it displays the tags of your last blog post. This is why you don’t see all the 21 existing tags.

To display a list of all your tags, try to use the Tag Cloud block instead: https://www.ads-software.com/documentation/article/tag-cloud-block/

Hi @datht123

What do you mean exactly by:

i add subdomain support.example.com

If you changed the URL of your website, you need to update the Site Address (URL) and WordPress Address (URL) settings. To do so, follow this guide: https://developer.www.ads-software.com/advanced-administration/upgrade/migrating/#changing-the-site-url

Hi @nige-mcilwaine

I personally recommend using Contact Form 7 and Conditional Fields for Contact Form 7 together.

You can have a look at a demo here: https://conditional-fields-cf7.bdwm.be/

Hi @gingercarl

That’s really unfortunate! ??

But don’t worry. Follow this comprehensive guide from www.ads-software.com: https://www.ads-software.com/documentation/article/faq-my-site-was-hacked/ You’ll find everything you need.

Best of luck!

Hi @jhoeke50

For help with a specific plugin, go to the support forum dedicated to that plugin. For Contact Form 7, it’s there: https://www.ads-software.com/support/plugin/contact-form-7/

Best of luck!

Hi @josephineremo

There are specific CSS code on this page to add extra space around the main article section. As a result, the sidebar doesn’t have enough space and is going to the bottom.

We could add another extra rule on top of the previous one to remove this extra space, but it would be better to find what is adding this space first.

Also, the stylesheets (CSS code) of your website is quite odd: there are many empty inline blocks and no standalone stylesheets. This looks like an issue with an optimization plugin and is probably related with the sidebar problem you encounter.

Can you try to disable your optimization plugin(s)? It will allow to find from where the extra code is coming.

Great! ?? Please, don’t forget to mark your post as solved. Thank you!

Have a wonderful day as well!

Hi @akiat

It looks like CSS minification done by WP-Optimize is causing some trouble. Try to disable the plugin to check if it works without it.

If disabling the plugin fix the issue, check: https://www.ads-software.com/plugins/wp-optimize/#when%20enabling%20minify%2C%20my%20site%27s%20layout%20is%20broken.%20how%20can%20i%20fix%20it%3F

If not, we’ll look further into it.

Hi @lauratboone

The site ground migrator failed to open stream: No such file or directory

This looks like an error coming from WordPress Automatic Migrator made by Siteground. Be sure you followed all the instructions available here: https://www.siteground.com/tutorials/wordpress/wordpress-automatic-migrator

Especially, check for the Upgrades And Migrations common errors: https://www.siteground.com/kb/category/wordpress/upgrades-migrations/

Then, if you can’t sort this out, contact the Siteground Support team: https://www.siteground.com/tutorials/getting-started/getting-help-from-our-support-team/

Best of luck!