lukashuggenberg

Hi,
here you go again: https://we.tl/t-9F6Nh9l5xr
Best regards,
Lukas

I had the previous version on a staging site, compressed it to a zip file and uploaded it to the live site. If you don’t have the previous version at hand, you can dowonload it here: https://downloads.www.ads-software.com/plugin/popup-builder.4.1.6.zip

Hi,
sure, this is because I rolled back to 4.1.6.
Best,
Lukas

Addendum: I inspected the popup and found differences, see here: https://web.tresorit.com/l/d22rM#g4Ech1UbKfDvL0Ai4KnQ2w

Hi,
see https://solar21.ch/referenzen, the two popups at the bottom don’t react anymore on click after upgrading to 4.1.8.
Settings screenshots and debug reports see here: https://web.tresorit.com/l/B49sl#0dSFeWOVTGRZhYwGq60_Jw
Best,
Lukas

rolled back to 4.1.6, works again.

same here. Waiting for a quick fix!

Chris,
is there a chance to get your plug-in running?
Best,
Lukas

fully understood!

thanks for pointing me to this, sure I wouldn’t send them publicly, I would ask for a private channel.

If you want me to set up an admin account for you on a staging site, let me know.

Hi Chris,

Here is what the freelance developer found:

The plugin throws a generic error when it could not get the size of the image. That seems to occur when, in the views/admin/pdf/pdf-template.php file there is no width and height property provided with the tag.

Although I’ve provided them now on staging by altering that file, and it prevents it from throwing an error, I still don’t see an image.

Furthermore, there’s no image for the QR-code either. Surely that doesn’t have anything to do with your site, it’s loading that from chart.googleapis.com according to the code.

Best,

Lukas

Hi Chris,
when I re-read the thread to ask the programmer if he would look into this (waiting for his answer), I noticed that I forgot to give these answers:
WP 5.9
Plugin version 1.1.2
Best,
Lukas

Hi Chris,
thanks for the fast reply!
The site is hosted on infomaniak.ch.
The cpt has been created with CPTUI, the images are in the media library.
The PDF generation works when the featured images aren’t included.

But: the single post template is a Twig template built with
Toolbox for Beaver Builder and Timber – now I suspect that this could be the reason. The template has been developed by a programmer I could ask if he would like to discuss this further with you.

Best,
Lukas

thanks Bryle,
I didn’t notice that the plugin version is an optional field and was kicked out from my initial try via paid support because I entered the free plugin version lol.