luke-williamson

I’ve been following this thread since you posted it, as I rely on this plugin to work daily. ?? Fingers crossed the devs have a solution for this soon ??

@resrutt so sorry for the late response! WP Rocket just released a plugin update that contains the applied fix for this plugin. Everyone make sure to thank the WP Rocket team, they’ve been amazing! Also @voltronik you’ve also been super helpful!

@voltronik No problem, thanks so much for your support! ?? Glad I could help!
Here is the reported bug you can track: https://github.com/wp-media/wp-rocket/issues/2620

@voltronik WP Rocket staff have been super helpful with this and have resolved the bug on my site (tested and working!). They confirmed this was an issue with the priorities the plugins hooked to “shutdown”.
They said “This is something that will be fixed in one of the upcoming WP Rocket versions.”

So look out for their upcoming updates. ??

Just a head’s up I’ve been in touch with WP Rocket and they said that they “pinpointed WP Rocket’s cache clearing function as the culprit. This is called after WordPress’s cache of a post is cleared.”

The staff member working with me to replicate this issue has been super helpful. Once this issue has been fully addressed I’ll post back here.

Hey @voltronik,

Ahh! I didn’t see that page earlier.

Thank you for your assistance, I’ll contact WP Rocket also regarding this issue.

Hi @voltronik after going through some of the documentation and testing with bulk test imported users, it seems to only send duplicate emails when I have WP Rocket activated.

Do you think it may be possible in future to make this play nice with that? As it’s one of the most popular caching plugins out there and my site won’t be fast without it activated.

Thanks.

@voltronik I installed that plugin and had the logging set up too. I published a new post and it logged 176 emails going out (exactly half of my 88 subscribers). I could see duplicate email address recipients in the logging.

I also measured my server CPU whilst it took 60(ish) seconds to publish the post, it only ever reached 70% CPU at maximum.

I have a separate notification rule set up already that sends me an admin notice email every time a new post is published. This email only sends to myself once, unlike the email subscribers one.

Do you have an email address I could reach you at? I’d be happy to provide you logins if that helps investigating this issue.

Hey @voltronik no I’m not using an SMTP plugin.

My server has 4GB Physical Memory Usage and I’m not sure why server performance would ever be an issue when it comes to something like this.

Any possible solutions or available fixes would be great. Otherwise I am unable to use this for future post published email notifications as each time it has cost us numerous unsubscribes. :\

Hey there, thanks so much for responding to my issue so soon!

1. When the post is published it takes about 40 seconds for the post editor page to complete loading (whilst it sends out the emails)
2. I don’t have any other plugins that intervene with the plugin’s update function (including 0 social plugins)
3. I only have 86 WordPress users that this newsletter actually sends to, so surely that’s not the issue either?

Please let me know if I can help in any way, I’d be happy to help if possible.

Thanks!

I’m getting the same error too. Is there a fix for this?

Thanks for your response.

Our server’s php max execution time is already set to 300.
Moving forward I may just rely on a server-side lossless image compressor seeing as it doesn’t have any issues running that way.

Thanks for your help!

Hi there,

Yes that’s correct – we don’t have any image upload issues, it’s just the compression loading indicator that sometimes does not mark an image as ‘completed compressing’.

We do get this HTTP error for each image upload:
1. Media Library: https://dl.dropboxusercontent.com/u/12249901/Temp/media-library-error.jpg

2. Uploading in the custom post: https://dl.dropboxusercontent.com/u/12249901/Temp/post-edit-media-upload.jpg

Strangely enough the images still do upload though. And they start compressing afterwards. But this makes it really difficult to add images when we would then need to save the custom post page to then re-add the images in to the custom post.

Is there possibly a fallback option you could add to the plugin to enable/disable automatic compress on image upload? That way we could compress the newly uploaded images at a later date using the bulk compressor.

I ran the debugging on our test server (with the same setup) and the .log file did not record anything from the HTTP Error.

Thanks for your support so far!

Hi there,

We receive the error after a few seconds when the upload progress bar has reached 100% upload status.

We have around 14 image thumbnails generated for each image, is this an issue?
The image file sizes are all easily smaller than 1mb each, it doesn’t appear to be a file size issue (as the uploads work fine after disabling the plugin).

Thanks!

Hi we have also experienced this issue on our site too.
Hopefully these notes provide a bit more clarity on where the issue may possibly be coming from:
1. We use it on a multisite
2. HTTP error only appears when uploading directly in the post or the media library
3. As an admin, I didn’t see the error in media library (but editor roles did)
3. Uploading images in the media library never finishes the loading icon and results

Hopefully this issue can be resolved soon, as we hope to use your paid service for our large WordPress site, thanks!