lukekowald

Ok, it appears to be working now. May just have been a caching issue. Think we’re all good now. Will let you know if not. Cheers. ??

FYI, an internal folder or page, such as https://domain.au/folder, works correctly – it retains the .au domain in the URL address bar while displaying content from https://domain.uk/folder. However, it seems that only the root domain (https://domain.au) is not functioning as expected. Could you please assist with this issue? Thank you kindly. ????

Ok, thank you

Actually, never mind.

Got this working pretty easily using a simple PHP script written in ‘Insert PHP Code Snippet’ plugin and added as a shortcode to Elementor.

Hi Iulia,

Hope you’ve had a good holiday break.

Would love to hear back from you on this one, when you’re able.

Kindly,

Luke

And with regard to the custom hook you shared before, I imagine that is only capable of basic resizing (such as image width, height and crop mode) and not the advanced functions that your plugins provides (like generate only perfect fit sizes, attempt to upscale when generating only perfect fit sizes, force original, and all the other various settings), is that correct?

Also, how does the ‘APPLY THE SETTINGS BELOW FOR THE SELECTED OPTION’ section work?

It states the options will ‘apply to the images attached to a post’.

Does that mean one has to ‘upload’ the image explicitly via that post?

Or can they upload the image via media files upload, and afterward if attached to that specific post type, then the image will be resized as per the specifications? I don’t imagine this option is correct, as I feel that images get resized on upload, no?

If you could please clarify, that would be great.

Also, one more question, but what does ‘turn off the WooCommerce background thumbnails regenerate’ actually mean? I have the ‘execute bulk actions using the WordPress cron tasks instead of the default interface’ turned on.

Thank you.

https://www.dropbox.com/scl/fi/zw9qebu1vm18ht43l0zv3/APPLY-THE-SETTINGS-BELOW-FOR-THE-SELECTED-OPTION.png?rlkey=lxotjxbrs60l1c6s0826uwytq&dl=0

FYI, I can see there are other options in advanced rules, such as ‘event categories’, but I’m wary of using this option, as it appears one has to explicitly enter each specific category, and I don’t want to have to do that, as categories may grow over time and I don’t want to have to remember to explicitly manually add them.

https://www.dropbox.com/scl/fi/64umgj9tmsu4bg8dzxdrm/Other-advanced-rules.png?rlkey=6qndo4fwnrrrs1x4o28u61n51&dl=0

Hi Iulia,

Thanks for the info.

FYI, I have tried the advanced rules to apply the specific image resizing I want based on post ID (this is a page linked with my event manager plugin, that has a post ID of 536).

But when I set this up, as per the attached screenshot, it does not work.

I have also tried adding the settings for ‘Settings for images attached to a event_listing’ (which I assume should be my event manager plugin page/custom post type), but this also does not result in the specified image sizes being generated, only the default general settings.

The image sizes I want for images added via this event plugin upload page (post ID 536) are 2048 x 2896, 1024 x 1448 and 1200 x 630 for featured image size), for now.

That said, I have turned on global ignore on all images except one (2048 x 2048) within the ‘general settings’, but then turned on global ignore for all images other than the ones I want on the ‘Settings for images attached to a event_listing’. I am assuming the ‘general settings’ would NOT overwrite the ‘specific post settings’, is that correct?

At the end of the day, I would like images uploaded via media file upload or other locations to only fit within the one image size of 2048 x 2048 (forcing as original), and to NOT ALSO resize to my poster image sizes listed above.

And concurrently, I want all images uploaded via event upload page to ONLY be in the respective file sizes specified (and not the general 2048 x 2048 dimensions).

How can I get this to work, please?

Thank you,

Luke

Screenshots for your reference are below:

General settings: https://www.dropbox.com/scl/fi/1aeo4zlswzmuayk8iy0n6/General-settings.png?rlkey=jbama5h2m3y2qdgh67a8qymb1&dl=0

Settings for images attached to a event_listing: https://www.dropbox.com/scl/fi/1aeo4zlswzmuayk8iy0n6/General-settings.png?rlkey=jbama5h2m3y2qdgh67a8qymb1&dl=0

Advanced rules: https://www.dropbox.com/scl/fi/peer7lywigahr6b9sxvpj/Advanced-rules.png?rlkey=5yc0yvl3qq9gi1c05purq4uon&dl=0

Hi Iulia,

Thanks for your reply.

FYI, I have changed some settings (image sizes, etc) and no longer experience (or can remember how to replicate) this issue.

Will let you know if I experience it again.

Luke

Hi @eugenecleantalk,

Thanks for your reply.

Yes, we currently only accept online purchases within Australia.

However, we do accept and receive many product and enquiry form submissions from all over the world, which we want to retain.

Can you please confirm your change will not impact these International enquiries, and only non-Australian purchases?

Thank you for the private ticket link (when I clicked on support from the logged in private dashboard it took me to this support forum, and I couldn’t for the life of me find the private one – but I can see it now – it’s not the big CTA button, but the smaller text link under this ?? ).

I’ll reply there also.

Thank you,

Luke

• This reply was modified 1 year ago by lukekowald.

For your reference, the source file being uploaded is 1200 px width x 1799 px height.

Hi John,

Thanks for the reply and info – good to know.

Kind regards,

Luke

Hi @serge00 ,

Thank you for your recommendations.

I have implemented them, cleared cache and will monitor and let you know if we are still experiencing issues with 503 database erros, 522 and 524 server errors, etc.

Have you found out any further casue for the recent increase in false positives?

Best regards,

Luke

Hi @eugenecleantalk ,

Further to the false positives, we are also getting some heavy server usage from CleanTalk plugin, which is negatively affecting/crashing our website.

One of the items is the following SQL query:

UPDATE grxxxxx_options SET option_value = ‘1696463845’ WHERE option_name = ‘cleantalk_cron_last_start’ │ 101.262s │ 8

Which takes 1 minute and 41 seconds to run.

We are getting a lot of 503 database connection errors on our site, along with “Connection timed out 522 error” and “A timeout occurred 524 error”.

We look forward to hearing back at your earliest with regard to this.

Let me know if you need anything further from our end.

Regards,

Luke

PS. Our hosting company also noted there has been a higher number of hits on cleantalk?“│ /wp-json/cleantalk-antispam/v1/alt_sessions │ 4696 │”. I’ve tweaked a couple of small settings within CT, but look forward to your expert assistance on this one, to resolve the issues being experienced. Thank you.