lukemv

Thanks for the response. So, I use the premium ticket plugin but not the events plugin. Wouldn’t it make sense to have ticket thresholds be affiliated with the ticket plugin rather than the event plugin?

Thanks, @benjaminskyverge. I’ve gone ahead and submitted the form online. Can you confirm it was received?

Benjamin,

Oddly, in Business Manager the correct account was listed. I did a complete uninstall, again this afternoon, and although that didn’t work this morning, it seems to work now. Perhaps a FB cache issue?

Regardless, that appears to be working now, but I still have the issue of inventory quantities not transferring into the product catalog. All items on FB/IG are listed as “out of stock” regardless the quantity in-stock. Known issue?

Benjamin

Thank you for the follow-up. It looks like a lot has been resolved (I can finally connect the store again through Facebook). The only issue that I still have is that it won’t allow me to selected the correct Instagram business page. I manage two, and it sees the incorrect account—and no option to choose the correct one.

I will wait to hear from you before proceed with any other screen sharing.

• This reply was modified 4 years, 2 months ago by lukemv.

Benjamin,

I don’t feel comfortable sending the screen recording via the forum. How can I send it privately?

No, you have a faulty plugin via @wadeharman’s singular request. I am trying to resolve the three other issues I have and because @wadeharman has one of them open, I will piggy back here on the odds this resolved the others.

Same issue. “Uninstall” gives an error that it can’t be uninstalled and the new Skyverge plugin to “Reset Facebook for WooCommerce settings” does not resolve this.

I have tried deleting the plugin all together to no avail.

• This reply was modified 4 years, 2 months ago by lukemv.

Benjamin,

I’ll note, in the plugin settings, I am unable to “uninstall” it gives me an error saying that it can’t.

I just installed this reset tool and it looks as though all of the settings were still retained, but instead of allowing me to reconnect it now brings me to a Facebook page with this error: “Error on managing Facebook Business Extension
Please set up Facebook Business Extension first before managing settings.”

I’m lost… what’s going on?

@benjaminskyverge, yes, that’s correct. 2.0.1.

Yeah, needs to be resolved.

Thank you!

Any additional thoughts?

Care to share the code?

Robin,

This is how it works for posts, but not for custom post types. I am trying to figure out a way to do CPTs in this same style, using the ID.

Is this possible?