lukeseager

Hi there, I’m sorry you’re having issues with support for Peepso.

I can see you are currently on a trial of the premium plugin. I’m not sure why you’re not being allowed to use the support page, but please can you email [email protected] and I can provide premium support via email.

Thanks, Luke

Hi, I’m going to close this thread as I haven’t heard back in a while. If you still need support, please open a new thread, thanks.

Hi, I’m going to close this thread as I haven’t heard back in a while. If you still need support, please open a new thread, thanks.

Hi,

Users should be kept logged into your website for 1 year by default if they select the remember me box, they will only be logged out if they don’t visit within 1 year, or they press Logout.

Is this not working for you at the moment?

Hi, I’ll mark this topic as resolved as I haven’t heard back from you in a while. If you have any more issues, please open a new support request, thanks.

Hi @gidantrip,

When I test logging out using the default Logout button in the admin bar, I can see that my session is removed and I can login with a new device.

Are you using a plugin or specific code to log your users out?

hi @joneiseman, thank you for letting me know about this. I will look into the issue.

The change you mention was put in place to allow compatibility with Yoast SEO and Wordfence, the previous hook was causing a 500 internal server error for some users. I will look into a solution that avoids both the error and the warning.

if you’re seeing the warning on your live public facing website, I would advise turning off PHP warnings and notices as they can be useful to attackers, as well as frustrating for users.

hi, I’m going to close this thread as it’s been a while since I’ve heard back and the latest version of the plugin should resolve this conflict.

Thanks, Luke

hi @joneiseman,

Ah I see, thank you for this. I will add a fix in the next release to avoid the issue going forward.

Thanks, Luke

Hi there,

You will need to check the Limit Active Logins checkbox in order to enable this feature. Without the checkbox enabled, active logins won’t be working.

Hi @bernardberry646 ,

There is a link inside the WP Admin menu of the free version which lets you upgrade to premium, should you want to.

You can also visit https://persistentlogin.com to read about premium and upgrade.

i do take your point though, I will add a lin k to the plugin description.

Hi @joneiseman,

Are you able to provide the details below please?

• Which version of Persistent Login you’re using?
• What version of PHP are you running?

Hi @webfantastic,

The latest version of Persistent Login has been released. This should resolve any issues with Wordfence that you are having. Please update the plugin and let me know how you get on, thanks.

Hi @webfantastic,

Thank you for your feedback, and apologies for the issue.

I have released a beta version of the plugin which aims to resolve the conflict with Wordfence, and also Yoast SEO. If you’re able to test the latest version (2.0.12) and provide feedback on whether this resolves your issue, that would be appreciated.

Here is a link to the latest blog post which explains how to beta test the latest version: https://persistentlogin.com/persistent-login-2-0-12-beta-release/

Hi @webfantastic,

An update has been pushed today which should help with the 500 error that can occur on some servers when combined with Yoast SEO.