luktol

Hello Luke, we inform you that we have already modified the contact information, thanks for the report.

We kindly ask you if you can reverse the rating left in the following link: https://www.ads-software.com/support/topic/bad-company-morality/

This will help to improve our rankings and the sustainability of this product.

Regards.

QuadLayers Support Team.

I’ve reversed the rating. Thank you.

@jmatiasmastro

Yes, thank you for deactivating my license. Please correct your contact page because the contact form doesn’t work and that email address nobody answers, so I believe it is not correct.

https://postimg.cc/7GzvXcT4

I’ve already written on both emails from your website or FB: [email protected] and [email protected] and just now I also forwarded my email to your 3rd one [email protected] So I hope you’ll answer now.

@jmatiasmastro

I can confirm that only adding and editing with the paid version seems to be working fine, but deleting (clearing) values of the custom fields doesn’t work in admin panel. With native woocommerce fields you can do all add/edit/delete a value.

@jmatiasmastro

Yes, the issue still persists. I’m giving you a screenshot of the fields I’ve set up. The native woocommerce billing company field has a parent of the checkbox that I’ve created and as you could see on the video this field is saved correctly. The fields created by your plugin aren’t saved when using admin panel. The only way I can add these two values is to edit database and manually create records if adding or change values if editing (because the customer has created while ordering). If you can’t reproduce this issue (which is not only my issue as you read it), can you do the screen recording using the same tool as you suggested?

https://i.postimg.cc/KYjrhYrF/Screenshot-12.png

• This reply was modified 2 years ago by luktol.

@jmatiasmastro

I’m using the one you’ve just uploaded recently – ver.7.0.1 and nothing has changed is this matter.

@jmatiasmastro

I’m using the one you’ve uploaded recently – ver.7.0.0 and nothing has changed is this matter.

Here is the link to the video where I showed the issue, where I want to edit existing order it will not save the changes for the extra checkout fields, it will save all data which belong to native woocommerce fields. The same is with a new order in admin panel. For me it looks like there isn’t any function for saving extra checkout fields from admin panel. There aren’t any changes in database.

How is this been solved?? I have the same problem and use the newest plugin. I posted on FB a post after while I deleted and on my website doesn’t want to feed the newest, I can still see my old post even if I reset cache. The reset cache doesn’t work for refreshing posts only for refreshing language if it was changed something with translation.

• This reply was modified 4 years, 2 months ago by luktol.