lydiaraquel

Hello,

Indeed the problem comes from my theme. I opened a new topic on their forum.

Thanks a lot for your help!

Thank you so much for your help!

Thank you very much ! That was the problem. I’m sorry, I’m new to WordPress… Can I also ask you how to adapt the size and the font on the phone? Thanks a lot!

Thank you for your reply! Here is the status of the system:

### WordPress Environment ###

WordPress address (URL): https://bikersmoto.es
Site address (URL): https://bikersmoto.es
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.30
PHP Post Max Size: 100 MB
PHP Time Limit: 0
PHP Max Input Vars: 60000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.34-MariaDB
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wp_
Tama?o total de la base de datos: 79.46MB
Tama?o de los datos de la base de datos: 70.76MB
Tama?o del índice de la base de datos: 8.70MB
wp_woocommerce_sessions: Datos: 0.41MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_actionscheduler_actions: Datos: 0.08MB + índice: 0.13MB + Motor InnoDB
b792a2_wpstg0_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_actionscheduler_logs: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
b792a2_wpstg0_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_e_submissions: Datos: 0.02MB + índice: 0.27MB + Motor InnoDB
b792a2_wpstg0_e_submissions_actions_log: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
b792a2_wpstg0_e_submissions_values: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_options: Datos: 2.52MB + índice: 0.08MB + Motor InnoDB
b792a2_wpstg0_postmeta: Datos: 5.52MB + índice: 0.42MB + Motor InnoDB
b792a2_wpstg0_posts: Datos: 1.52MB + índice: 0.09MB + Motor InnoDB
b792a2_wpstg0_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_term_relationships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_usermeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
b792a2_wpstg0_wc_admin_notes: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
b792a2_wpstg0_wc_admin_note_actions: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
b792a2_wpstg0_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
b792a2_wpstg0_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
b792a2_wpstg0_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
b792a2_wpstg0_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
b792a2_wpstg0_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
b792a2_wpstg0_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
b792a2_wpstg0_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
b792a2_wpstg0_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
b792a2_wpstg0_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_wpmm_subscribers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
b792a2_wpstg0_wpr_rucss_resources: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
b792a2_wpstg0_wpr_rucss_used_css: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
b792a2_wpstg0_wpstg_queue: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
b792a2_wpstg0_yoast_indexable: Datos: 0.06MB + índice: 0.08MB + Motor InnoDB
b792a2_wpstg0_yoast_indexable_hierarchy: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
b792a2_wpstg0_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
b792a2_wpstg0_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
b792a2_wpstg0_yoast_seo_links: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 0.20MB + índice: 0.22MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 0.14MB + índice: 0.13MB + Motor InnoDB
wp_ce4wp_abandoned_checkout: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_ce4wp_contacts: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_e_notes: Datos: 0.02MB + índice: 0.17MB + Motor InnoDB
wp_e_notes_users_relations: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_e_submissions: Datos: 0.02MB + índice: 0.27MB + Motor InnoDB
wp_e_submissions_actions_log: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
wp_e_submissions_values: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_gla_budget_recommendations: Datos: 0.22MB + índice: 0.14MB + Motor InnoDB
wp_gla_merchant_issues: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_gla_shipping_rates: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_gla_shipping_times: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_custom_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_dynamic_segment_filters: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_feature_flags: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_forms: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_mailpoet_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_mailpoet_mapping_to_external_entities: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_newsletters: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wp_mailpoet_newsletter_links: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_mailpoet_newsletter_option: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_newsletter_option_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_newsletter_posts: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_newsletter_segment: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_newsletter_templates: Datos: 2.11MB + índice: 0.00MB + Motor InnoDB
wp_mailpoet_scheduled_tasks: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_mailpoet_scheduled_task_subscribers: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_segments: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_mailpoet_sending_queues: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_mailpoet_settings: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_statistics_bounces: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_mailpoet_statistics_clicks: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_mailpoet_statistics_forms: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_statistics_newsletters: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_mailpoet_statistics_opens: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
wp_mailpoet_statistics_unsubscribes: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_mailpoet_stats_notifications: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_mailpoet_subscribers: Datos: 0.02MB + índice: 0.13MB + Motor InnoDB
wp_mailpoet_subscriber_custom_field: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_subscriber_ips: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_subscriber_segment: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_mailpoet_user_agents: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailpoet_user_flags: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_options: Datos: 6.08MB + índice: 0.19MB + Motor InnoDB
wp_postmeta: Datos: 36.50MB + índice: 1.78MB + Motor InnoDB
wp_posts: Datos: 12.14MB + índice: 0.33MB + Motor InnoDB
wp_sg_action: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_sg_config: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_sg_schedule: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_snippets: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wpforms_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpr_rucss_resources: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wpr_rucss_used_css: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
wp_wpstg_queue: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yoast_indexable: Datos: 0.06MB + índice: 0.08MB + Motor InnoDB
wp_yoast_indexable_hierarchy: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB

### Post Type Counts ###

attachment: 300
custom_css: 2
customize_changeset: 199
e-landing-page: 1
elementor_font: 1
elementor_icons: 3
elementor_library: 25
elementor-hf: 1
mailpoet_page: 1
nav_menu_item: 28
page: 16
post: 1
product: 32
product_variation: 103
revision: 1132
shop_order: 4
shop_order_refund: 1
ufaq: 1
woolentor-template: 2
wp_global_styles: 2
wpforms: 1
yaymail_template: 11

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (18) ###

Asesor de Cookies RGPD: por Carlos Doral Pérez – 0.32
Backup: por BackupGuard – 1.6.8.7
Child Theme Configurator: por Lilaea Media – 2.5.9
Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.5
Elementor Pro: por Elementor.com – 3.7.2
Elementor: por Elementor.com – 3.6.7
Google Listings and Ads: por WooCommerce – 2.0.1
Jetpack: por Automattic – 11.1.1
Limit Login Attempts Reloaded: por Limit Login Attempts Reloaded – 2.25.3
Loco Translate: por Tim Whitlock – 2.6.2
Ocean Extra: por OceanWP – 2.0.2
WooCommerce Payments: por Automattic – 4.4.0
WooCommerce Shipping & Tax: por WooCommerce – 1.26.2
WooCommerce: por Automattic – 6.7.0
WooLentor - WooCommerce Elementor Complementos + Generador: por TieneTemas – 2.4.1
WP Rocket: por WP Media – 3.11.4.2
WPForms Lite: por WPForms – 1.7.5.1
YayMail - WooCommerce Email Customizer: por YayCommerce – 2.9.8

### Inactive Plugins (4) ###

GP Premium: por Tom Usborne – 2.1.2
MailPoet 3 (New): por MailPoet – 3.91.1
Payment Plugins for Stripe WooCommerce: por Payment Plugins
[email protected] – 3.3.24

WooCommerce Stripe Gateway: por WooCommerce – 6.4.3

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

installatron_hide_status_test.php: por  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Base de la tienda: #11 - /tienda/
Carrito: #12 - /carrito/
Finalizar compra: #13 - /finalizar-compra/
Mi cuenta: ? El ID de página está establecido
pero la página no existe

Términos y condiciones: ? Página sin definir

### Theme ###

Name: OceanWP
Version: 3.3.3
Author URL: https://oceanwp.org/about-oceanwp/
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-15 09:14:17 +00:00
Options: ?
Notes: 78
Onboarding: completed

### WooCommerce Payments ###

Version: 4.4.0
Connected to WPCOM: Si
Blog ID: 208460322
Account ID: acct_1LGMNI2ErAmpOHfV

### Action Scheduler ###

Completo: 691
Oldest: 2022-06-26 22:20:38 +0000
Newest: 2022-07-14 21:34:24 +0000

Pendiente: 8
Oldest: 2022-07-15 09:33:27 +0000
Newest: 2022-07-20 20:06:06 +0000

### Status report information ###

Generated at: 2022-07-14 22:14:03 +00:00

Regarding the redirect link it is this one:

https://bikersmoto.es/customer-logout/?_wpnonce=9f78e146fc

Despite confirming the disconnection, since the page does not exist, the client cannot disconnect.

Thanks a lot!