lyrathemes
Forum Replies Created
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Very happy to hear that, thanks so much for the follow up! ??
This should be resolved now @srtajpg, thank you again for reaching out to let us know.
Forum: Themes and Templates
In reply to: [Kale] Next / previous post errorHi @srtajpg,
Just wanted to follow up and let you know that we were able to implement your feedback into the recent version 2.6…thanks again for sharing! ??
Forum: Reviews
In reply to: [Social Images Widget] does not work@sandyswanson We just resolved the issue. There were some issues with the plugin’s access to the Facebook / Instagram API which have just been resolved. I have verified this on our demo website. Please reconnect your Instagram account and this should now be working as expected. Sorry for the inconvenience this has caused you.
Forum: Themes and Templates
In reply to: [NSFW] [Kale] Header@spirulaire Thanks for reaching out and for trying Kale. I am wondering if you are seeing the featured image section on your pages? Does something like this show up for you when you edit the page: https://prntscr.com/u98mdw ?
Forum: Themes and Templates
In reply to: [Kale] Customise not working@lunalinnemann this usually happens when there is a conflict somewhere – try disabling all your plugins and try again. If it works, then try enabling the plugins one by one to isolate the culprit.
Forum: Reviews
In reply to: [Kale] Low Premium Options + Poor Support@expofield I am sorry to hear about your experience. I just checked and the last correspondence we have from you at ThemeForest is at least 7 months ago. On our own help desk, I have a refund request from you from Mar 2020. I have not heard from you since then, when I asked you when you had submitted the request as we had not yet received it via ThemeForest.
A comparison between the free and premium versions of the theme can be seen here: https://www.lyrathemes.com/kale/#comparison We would have been happy to assist you in making the most of the premium features, but I am sorry to see we did not get the chance to work together.
We wish you the best of luck for your website.
Forum: Reviews
In reply to: [Kale] Best Support Ever@ryanconley333 Thanks so much for your kind words, we appreciate it! I agree @stevenlyrathemes is a great support specialist, we’re grateful that he’s on our team ??
Forum: Reviews
In reply to: [Kale] NOT USER FRIENDLY@saltedsomething I am sorry to hear you faced problems with the theme. Would you like us to assist you with anything – as you know, we’re happy to help any and all users via our support form https://www.lyrathemes.com/support/
Forum: Reviews
In reply to: [Kale] Amazing support and customer service@pchops thanks so much for the kind words!! We agree, @stevenlyrathemes is awesome ?? Feel free to reach out if you need anything.
Forum: Themes and Templates
In reply to: [Kale] Mobile view error@thefoodspiration If it is only happening on Mobile view, then can you please check if you have a mobile view plugin set up – possibly using Jetpack? Are you using any other plugin to manipulate the mobile view? I would suggest disabling all plugins and see if that helps. Feel free to reach out with more details here https://www.lyrathemes.com/support/
Forum: Themes and Templates
In reply to: [Elara] How can I add popup code to Elara theme Header@motionsandemotions Hi there! Thanks for using Elara, we appreciate it ??
In order to add code to the <head> section of your website, we would suggest installing this plugin https://www.ads-software.com/plugins/insert-headers-and-footers/
After installing and activating the plugin, go to Settings > Insert Headers and Footers. Copy and paste your code into the “Scripts in Header” field.
More detailed instructions here https://help.lyrathemes.com/article/212-how-to-add-google-analytics-google-adsense
Forum: Themes and Templates
In reply to: [Kale] Socials on top of Post & in left header@sierraalbis You could look into https://jetpack.com/support/sharing/
Forum: Themes and Templates
In reply to: [Kale] Adding previous and next post links in single post@praneethagoutham This would require a slight change to the single.php file.
Change this
<div class="previous_post"><?php previous_post_link('%link','%title',true); ?></div> <div class="next_post"><?php next_post_link('%link','%title',true); ?></div>to this
<div class="previous_post"><?php previous_post_link('%link','%title'); ?></div> <div class="next_post"><?php next_post_link('%link','%title'); ?></div>Forum: Themes and Templates
In reply to: [Kale] Theme width / margins@siniplyrathemes Good to see you here ??