macitpros

Thank you @nikeo for the response, both here and to the ticket! It made me a bit nervous to get no response for over a day, then to be asked for access to our WordPress site. If there was a reason given as to why, or some additional information in the ticket I would have been less hesitant. That coupled with the lull in any type response here in the forums, and the link to your Twitter page included in the ticket signature, gave me more reason for concern.

I really liked the free theme, which has been working great for a long while now. If I gave the wrong screenshot, I do apologize. I’ll happily pay for the Pro version if we can get the issue resolved. I’ll followup in the ticket, and do appreciate your responsiveness and the work you’re doing!

Great question! I just purchased a lifetime subscription, reached out to support, waited 48 hours for a reply. When I didn’t hear anything, I reached out again, then got a very vague reply to my support issue.

I reached back out to Press Customizr theme support this morning, for clarification on what was sent to me. Not very quick support, so far.

It also make me nervous when in their support reply, they have a Twitter page that hasn’t had a new Tweet since Oct 2021!

I’m beginning to think about trying to get my money back before the 7 days refund is up.

Been using the free version for awhile now, and liked it. Figured I would go to the ‘pro’ version for the added features and to drop the footer advertisement.

• This reply was modified 1 year, 7 months ago by macitpros. Reason: Additional information added