Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)
  • Fantastic, I updated the plugin and now works perfectly!

    Many Thanks

    Great Thanks! Just emailed them to you.

    Thanks for the quick reply.

    I have created a temporary account, do you have an email or perhaps some other means I can send you the credentials? I would prefer not to post them on here for security purposes.

    thanks

    Hi Danny,

    I have also encountered this error and can reproduce the issue each time, as explained by spikyit above. You have to be logged into the wordpress admin to reproduce this. When submitting the form the first time with valid details nothing seems to happen. Doing it the second works and the success message is displayed.

    My website link with your form is here

    https://www.hanmigallery.co.uk/contact/mailing-list-1/

    There are three sub-issues I have noticed after submitting the form for the first time:

    1. Firstly the in the address bar the ‘www’ is stripped from the url
    2. The custom font ‘OpensansRegular’ that I’m using on the main/sub-menus on the left is removed and changes to the fallback ‘Arial’
    3. Lastly in the source I can see the following markup:

    <div class=”mc4wp-alert mc4wp-error”></div>

    It looks like an error occurs but there is no error text.

    The first 2 issues occur whether your logged in or out of admin. The third thing occurs only when your logged in. Issue 1, causes issue 2 because it breaks path to my custom fonts.

    My questions are why does the ‘www’ get stripped from the url and can this be changed since it breaks my fonts. Also will there be a fix so you can subscribe first time whilst your logged into the wordpress admin?

    hope you can help

    mackenzy

Viewing 4 replies - 1 through 4 (of 4 total)