macropiper

That is an untranslated error message that appears when you have not selected a gateway to use in your shop settings.

What language are you using? The english version of that text is:

“There was a problem with processing the purchase, please email the site owner.”

This problem should be fixed in 3.6.8 RC 3, try it and see if it works for you.

Those bits of text are missing from your translation file, we have nobody at Instinct who speaks that language.

Please email me at [email protected] and we can arrange to make an updated language file with your help hopefully.

Only if you are using HTTPS, we usually have multiple installations set up from one IP address.

This is a new bug to me, what version of WordPress are you using and what are the database permissions and database prefix set to?

The problem appears to be that the database tables for the plugin are not being created, but without more information it is not possible to determine why they are not being created.

Please send us more information so that we can help.

It was an honest mistake, I put the URL to our site in to the field for “Plugin URI” at the top of the file, as I did not have anything else to put there at the time.

This field was later used to determine where to update a plugin from, as we have the e-commerce plugin hosted here, WordPress tries to install the e-Commerce plugin.

The only way to fix this is to change that URL, and I have just uploaded a newer version with the URL changed. However, WordPress also caches this data, so it may take a while for the update link to go away.

Your reaction seems out of proportion to the size of the problem. We are not trying to rip you off, we do not make money from you using the base version of the gold cart, and it would be counter-productive to deliberately force the plugin on people.

Hi spotme10, this is a little unfair given that people have tried to help you in the forums.

I am guessing that this topic in our forums relates to your problem:
https://www.instinct.co.nz/forums/topic.php?id=1398

I suggest using the uninstall link in the description of the plugin on the plugins page, then using the 3.6.7 version.

We did have the URL incorrect in the plugins, we just set it to instinct.co.nz. Seems that is what the update code looks for to determine which plugin to update to what.

I thought I had already updated the other plugins to use different URLs, seems the versions on the instinct site are not, they should be updated by the end of the day. However, WordPress has an annoying way of caching such things.