maggiemorrow

Hi thanks for your reply.
Yes I have access to webmaster my seo guy is fairly straightforward – google has said the following:

Dear site owner or webmaster of https://www.klearminds.co.uk/,

We received a request from a site owner to reconsider https://www.klearminds.co.uk/ for compliance with Google’s Webmaster Guidelines.

We reviewed your site and found no manual actions by the webspam team that might affect your site’s ranking in Google. There’s no need to file a reconsideration request for your site, because any ranking issues you may be experiencing are not related to a manual action taken by the webspam team.

Of course, there may be other issues with your site that affect your site’s ranking. Google’s computers determine the order of our search results using a series of formulas known as algorithms. We make hundreds of changes to our search algorithms each year, and we employ more than 200 different signals when ranking pages. As our algorithms change and as the web (including your site) changes, some fluctuation in ranking can happen as we make updates to present the best results to our users.

If you’ve experienced a change in ranking which you suspect may be more than a simple algorithm change, there are other things you may want to investigate as possible causes, such as a major change to your site’s content, content management system, or server architecture. For example, a site may not rank well if your server stops serving pages to Googlebot, or if you’ve changed the URLs for a large portion of your site’s pages. This article has a list of other potential reasons your site may not be doing well in search.

If you’re still unable to resolve your issue, please see our Webmaster Help Forum for support.

Sincerely,

Google Search Quality Team

I’ve also checked with a new host and they have said they don’t think changing my hosting will make any difference to my SEO. So the next port of call my SEO guy is suggesting is getting off word press and re-doing my whole site!
I’ve spent a year creating this and the SEO was going great. I changed the .com forwarding away from masking to none on 17th January and then when i googled my key work “london counsellor” which had moved steadily up the ranking since I employed the SEO help in November and had got to page 1 in January – then totally dissapeard and 3 weeks later still no sign of my site.
I’m at a loss as to what step I should take next. Redesigning my site feels way too dramatic. Is there any other way to find what glitch has caused my site to dissapear in such a drastic manner when all was going so well.
many thanks for your kind help

Hi thanks for your reply,
Yes my SEO person put in a request and they said
“We reviewed your site and found no manual actions by the webspam team that might affect your site’s ranking in Google. There’s no need to file a reconsideration request for your site, because any ranking issues you may be experiencing are not related to a manual action taken by the webspam team. “

My SEO person also checked the site indexing and sitemap and all is in order.

Alongside changing the hosting My SEO specialist is saying I might have to redesign my whole site and start again. I’m at a loss as to what to do, so I can find out where the glitch is and why my site has dissappeared!

Many thanks for your help.

Thanks a mil, that’s really helpful ??

Thanks for your help guys will do as you suggest
I’m guessing from what your saying the index.html is the home page? – but I’m still puzzled as to why I also have a version of the home page that comes up as “/” on google analytics – instead of the home page being represented by one phrase either index or /
any light you can shed would be most appreciated – many thanks, maggie

Thanks Tim,
Is there any way of getting rid of that index.html page altogether as it doesn’t make sense to have 2 home pages and isn’t good for my seo
many thanks
maggie

fantastic thanks for your help esmi, that’s worked ??