magnoliea

Hi Ocean team,

Any ideas on this? It’s now more than 5 days the site is unusable because customisation needed to add menus and other navigation is broken.

Thanks,
Kaitlin

Some more strangeness that might shed some light: it seems to be specifically “publish” that does not work. If I save a draft and share a preview of what that saved draft would look like, that works fine. But as soon as I hit “publish” everything gets erased and restored to defaults.

Thanks so much for the fast reply and for the offer to get in touch directly — I’ll check your updated FAQ page and if that doesn’t work, I’ll reach out where you suggested.

All the best,
Kaitlin

Not sure why the link above got broken but it’s correct before the & sign: https://ibb.co/B261qLp.

Thanks,
Kaitlin

Hi Abhishek,

Thanks, but that didn’t work… I’d already been publishing things, but the problem is that publishing doesn’t take ??

See here how it should look: https://ibb.co/B261qLp… Note it says “published”. The logo is centred, the tagline appears, and the menu appears below the logo. Also the giant title telling you it’s the home page is hidden.

And here’s how it looks on the live site: https://ibb.co/ZSgpnYt. Giant “home” title, no menu (so site can’t be navigated at all), logo is off to the side, and tagline disappears.

I’ve tried getting changes to take multiple times on 3 different web browsers and I’m not sure what’s going wrong.

Any help is appreciated.

Kaitlin