magzaloo

I want to at least make the gift card code appear on the order details page (checkout) (above screenshot). How do I do that ?

• This reply was modified 7 years, 8 months ago by magzaloo.

If you look at this screenshot

https://happyrockholistics.com/wp-content/uploads/2017/03/giftcardcheckout.jpg

The code does not appear on Order Details, which is all the customer sees on their end after the order completes. And they get no email. So how are they supposed to get the code if its not provided to them ?????

That’s what im saying. The code DOES NOT release upon the order being completed. And there is no email that is sent to the customer.

Well, since you refuse to help me, can you at least tell me which variable I should call in checkout so that the client can see what code to use ?

Hello ? My client is waiting. Some help would be very appreciated.

I can see in the dashboard that the gift certificate is generated, and it does work.. but as I have said.. the customer is not getting this information.

I just wrote a big, long response… what happened to it ?

Here I go again …

The customer is not getting the code. Not through email and not thorugh checkout. Please see screenshot

https://happyrockholistics.com/wp-content/uploads/2017/03/giftcardcheckout.jpg

How is the customer supposed to utilize this purchase if they are not getting the code ? There is no email sent upon complete order, and as you can see from the screenshot, no code is visible to the customer upon check out.

I am not understanding what you mean ? First you say that upon complete order, an email is sent to the customer”, then you say there is no additional email sent to the customer ?

“the gift card code is generated when the order is set as completed and the code is delivered to the customer thanks to the WooCommerce ‘completed order’ email where the code will be shown under the gift card product on the order details table

The bottom line is that the customer is not getting their code. Not through email and not through the checkout. The gift card is being generated, and of course I have access to it through the dashboard, and when I use the code to make purchases, it does work, however, the customer is not getting the code.. Not through email and not through the checkout.. So, how is the customer supposed to know what code to use when that information is not being supplied to them ?

If you go to the website, https://happyrockholistics.com/product/gift-card/ and follow through with the order, choose the $1 gift card, .. you can choose “cash on delivery” on check out, so that you dont get charged, you will see that upon checkout, when you place the order, the code is NOT there.
Here is the screenshot of the checkout https://happyrockholistics.com/wp-content/uploads/2017/03/giftcardcheckout.jpg. See, no code…

How is the customer supposed to use their giftcard when no code has been given ?

• This reply was modified 7 years, 8 months ago by magzaloo.

I have tried this several times and even though the order shows complete, there is no email that is sent to the customer.

Also wanted to add that the purchase IS generating the card and the code, it’s just not emailing and the code is not appearing in checkout.
This is WordPress version 4.7.3

Thanks so much for your quick response. I still have some questions …

I created a child theme since I can’t seem to find the custom css section ?

I figured out which original css files I can manipulate to adjust the colors, but that would mean I would have to update those files every time a theme update was made.. So from what I understand, a child theme would be the better option ?

When I use the above code in my child theme, it doesn’t work. I must be getting the syntax wrong.

This is the code im playing around with, but its not working. A trained eye will probably pick out the bugs right away.

/* change green bar*/
.topfirstbar{
background-color: (#005D6F;)
}

/* Change background*/
.main-container{ background:#CCC;}

/* Read more buttons */
#feature-box .read-more{background-color:#005D6F !important;}
#feature-box:hover .read-more{background-color:#B29959 !important;}

Thanks in advance for the assistance.

When I add this code (or any code) to the css editor it gives me an error…

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘weblizar_sanitize_text’ not found or invalid function name in /home/hydrauli/public_html/wp-includes/plugin.php on line 235

However, I created a child theme and have added all the code there, but it does not work. All the other changes take effect except for the header.

I’m feeling very frustrated by this.

Thats too bad.. Thanks for responding.

chillimac, please start your own thread for help. Thank you.

No, it is not. I reactivated the enigma theme yesterday so that you can look at it. Im waiting to hear back from you on how to resolve this ? The theme doesnt’ seem to be reading the code for the header. It’s still blue, even the code says orange.