Mahfuzur Rahman(woo-hc)

Hi @renemauritz ,

Thank you for letting me know that the issue is resolved! I’m glad I could assist you.

For capturing payments, you can follow this guide: Capturing Authorized Payments to ensure everything is processed correctly.

If you have any more questions, feel free to reach out.

Hi @cutu234 ,

Thank you for your feedback, and I completely understand your frustration with the recent changes. We aim to improve WooCommerce while maintaining compatibility, but sometimes updates may affect customizations or child themes due to changes in the code or styling.

Unfortunately, these types of updates can cause minor adjustments that may need further attention, especially when it comes to overriding styles or elements. We strive to balance improvements with maintaining existing setups, and I truly appreciate you taking the time to share your concerns.

If you encounter any specific issues with the checkout layout, feel free to share them, and I’d be happy to assist you in resolving them.

Hi @wporglak,

I understand that you have a somewhat similar problem.

However, as per forum best practices, it is advised that you create a new thread so that we can address your issue(s) separately.

You can create a new thread here: https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0 and make sure to include as much information as you can.

Thanks for understanding!

Hi @miruko ,

I appreciate your willingness to share screenshots. Currently, there isn’t a private way to send them through this forum. However, you can blur or redact any sensitive information before uploading them.

Hi there,

Thanks for reaching out. Could you clarify your request a bit more? A screenshot of the issue would also help me understand it better.

Hi @bigrabit123,

It looks like your site is using both WooCommerce PayPal Payments and Checkout Plugins – Stripe for WooCommerce for payments. Could you confirm which plugin you’re using for Express Checkout?

Since the issue is specific to Apple Pay and Google Pay, it’s likely related to the payment plugin rather than WooCommerce core. I recommend reaching out to the support team of the plugin handling your Express Checkout, as they’ll be able to investigate further.

Thank you.

Hi @renemauritz ,

Yes, you can manually control the actual charge to the customer by enabling Manual Capture in WooPayments. This allows you to authorize the payment at checkout and capture the funds later after verifying product availability.

To enable this, go to WooCommerce > Settings > Payments > WooPayments and check the option for Manual Capture. Once enabled, payments will not be immediately charged, giving you the flexibility to adjust or cancel them before finalizing.

Thank you.

Hi @villoz,

Currently, WooCommerce does not have a built-in option to restrict coupons by currency when using a multi-language and multi-currency plugin. Implementing this would require a custom solution. I recommend consulting a developer or joining our community Slack channel for guidance.

Thank you.

Hi @delaner,

The issue is not related to WooCommerce being incompatible with PHP 8+ but rather to the Angell Eye PayPal plugin using a deprecated function (wc_get_log_file_path) in WooCommerce 9.6.2. Since downgrading WooCommerce resolved the issue, this indicates that the plugin may need an update to maintain compatibility with the latest version.

I recommend reaching out to the Angell Eye PayPal plugin developers to report this and check if they have an update or workaround available. If the issue persists, you may want to consider an alternative PayPal gateway.

Thank you.

Hi @jbrenza ,

Thank you for reaching out. Once the WooCommerce Shipping & Tax plugin is activated and tax is enabled in your settings, the “Enable automated taxes” option should appear, as shown in the screenshot here: https://snipboard.io/YG3w64.jpg. If this option is missing, please ensure that your store is based in one of the supported countries listed here: https://woocommerce.com/document/woocommerce-shipping-and-tax/woocommerce-tax/#section-3.

If the issue persists, please check if there are any fatal errors under WooCommerce > Status > Logs. If you find any, you can copy and paste the error into a gist here: https://gist.github.com/ and share the link with us.

Looking forward to your response.

Hi @bvedgie,

Thank you for your message. I noticed that the thread has been marked as resolved. Could you kindly confirm whether the issue with the tax report email has been fixed, or if you’re still experiencing the problem?

Looking forward to your response.

Hi @megunticook ,

It’s great to hear that you’re testing Cloudflare on your dev site. While it can be useful for security, it may sometimes interfere with checkout functionality.

For protecting WooCommerce checkout, enabling rate limiting is a good step. If you want to avoid reCaptcha, Geo-blocking combined with rate limiting can help reduce unwanted traffic, but it’s not foolproof against sophisticated threats like bots using VPNs or proxies.

In addition, enabling bot protection through security plugins like Wordfence or Cloudflare’s Bot Management can be beneficial. Using a firewall, such as Cloudflare’s WAF or a dedicated security plugin, can also help block suspicious activity. Monitoring logs for failed checkout attempts and adjusting security settings accordingly will ensure that your site stays secure.

If you’re looking for a balance between security and usability, testing different configurations and monitoring their impact is key.

I hope this helps, let us know if you have any more questions.

Hi @robreis ,

Thanks for reaching out! You’re correct that WordPress only allows one active theme per installation, so you can’t apply a separate theme just for WooCommerce while keeping a different one for your personal page.

Your solution of using a subdomain (e.g., store.robertojesusreis.pt) with a separate WordPress installation for your store is a great approach. This would allow you to use one theme for your main site and a different one for the store. Alternatively, you could explore page builder plugins or custom templates to style your store differently without needing a separate installation.

Thank you.

Hi @kaklappen,

Thanks for reaching out! It looks like the checkout layout has been customized, and I see that you’re using the Elementor plugin.

Could you try deactivating Elementor and switching to a default theme like Storefront to check if the issue persists? Let us know what you find!

Hi @bastien31 ,

Thanks for your feedback! The order attribution column is not currently available in the API, but I can see how it would be a useful addition. If you’d like to see this feature considered, I recommend submitting a request at https://woocommerce.com/feature-requests/woocommerce/.